Inside Sales Trainee

About the Company

Kansas City is partnering with a growing organization to identify an ambitious and customer-focused Inside Sales Trainee. This full-time opportunity is designed for individuals looking to build a long-term career in sales through structured training, hands-on experience, and direct exposure to all aspects of the sales process.

About the Role

The Sales Trainee will work closely with experienced sales professionals to develop the skills necessary to become a successful Sales Specialist. Through comprehensive training and day-to-day involvement in customer interactions, account management, quoting, order processing, and sales support activities, this individual will gain a strong foundation in relationship-building, customer service, and sales best practices. Upon successful completion of the training program, the trainee will have the opportunity to transition into a full Sales Specialist role with increased responsibility and earning potential. This is an excellent opportunity for someone who enjoys working with customers, solving problems, building relationships, and developing a career in a sales-driven environment. The ideal candidate is highly motivated, eager to learn, detail-oriented, and excited about growing professionally within a supportive and team-oriented culture.

Responsibilities

• Participate in a structured onboarding program to learn sales systems, processes, and best practices
• Shadow and support senior sales reps - manage customer inquiries, accounts, and solutions
• Process customer quotes and orders with accuracy and timely follow up
• Handle order entry, pricing reviews, product availability checks, and certification coordination
• Resolve customer complaints and discrepancies in collaboration with the team
• Attend training sessions to deepen product and industry knowledge
• Maintain accurate records and documentation of all sales activity
• Support outreach, order follow-up, and continuous improvement initiatives

Qualifications

• 0-2 years of experience in sales, customer service, or an office environment
• High school diploma or GED required; bachelor's degree preferred

Required Skills

• Strong written and verbal communication skills
• Genuine interest in building a career in sales
• Proficiency in Microsoft Office; ability to learn new CRM
• Detail-oriented with solid time management and organizational skills
• Comfortable working in a fast-paced, team-driven environment
• Customer-first mindset with a professional, dependable work ethic

Pay range and compensation package

• Medical, dental, and vision coverage with affordable employee contribution rates
• 401(k) plan with company match
• Life and AD&D insurance, short- and long-term disability coverage
• Employee Assistance Program (EAP), including counseling, legal, and financial support
• Paid Time Off (PTO) and 9 paid holidays
• Flexible Spending Accounts for healthcare and dependent care
• Community engagement and volunteer opportunities