Business Relations Manager

Business Relations Manager

1-800-SWEEPER Members Marketing

Location: Headquarters Toledo, OH Travel: Industry events, member visits, and annual summit

Why This Role Stands Out

We're not just hiring a manager, we're looking for an integrator of people, ideas, and opportunities.

At 1-800-SWEEPER, you'll step into a highly visible, relationship-driven leadership role where you'll connect a national network of business owners, vendors, and industry partners helping them all grow together.

Through Members Marketing, who owns the vanity phone number 1-800-SWEEPER () and the Sweeper Summit & Equipment Expo (), we bring together independently owned power sweeping companies across North America. The 1-800-SWEEPER network enables national-scale brand recognition and service delivery while leveraging meaningful purchasing power for members and exclusive peer-to-peer industry education across the 1-800-SWEEPER organization.

This position is ideal for someone who thrives at the intersection of strategy + execution, enjoys building something meaningful without being buried in bureaucracy, and values being part of a close-knit, entrepreneurial team. You'll work alongside a business owner with nearly 50 years of experience whose leadership style is creative with high expectations yet flexible, passionate, loyal, family-oriented, and deeply committed to the success of the people around him.

If you've led a buying group, managed franchise like multi-location operations, or built high-level vendor partnerships, this could be your next move.

What You'll Own

This role serves as the central connector across our ecosystem, driving growth, retention, and member success.

Member & Network Growth

• Lead expansion of our membership footprint into new territories
• Build and manage a strong pipeline of prospective members
• Guide members from initial engagement through onboarding and long-term success
• Identify growth opportunities across existing relationships
• Help members strengthen and grow their businesses

Vendor & Partner Relationships

• Act as the primary relationship owner for vendor partners
• Strengthening partnerships that drive measurable value for members
• Evaluate performance, optimize vendor lineup, and introduce new strategic partners
• Collaborate across teams to ensure alignment and execution

Integrator Mindset

• Connect internal teams, vendors, and members to ensure nothing falls through the cracks
• Identify gaps, solve problems, and implement smarter processes
• Continuously improving onboarding, communication, and engagement systems
• Leverage technology and data to enhance efficiency and visibility

Events & Industry Engagement

• Lead planning and execution of the annual Sweeper Summit, an industry specific conference, and other key events
• Build sponsorship relationships and drive event funding success
• Represent the 1-800-SWEEPER brand at industry events and networking opportunities

Who You Are

You're not just a relationship manager, you're a problem solver, connector, and builder.

Backgrounds we believe would translate into success

• Experience leading or managing a buying group, franchise network, or dealer network
• Senior leadership experience in multi-unit retail, distribution, sales or operations
• Proven track record of building relationships that drive growth
• Comfortable owning both strategy and hands-on execution

Core Strengths

• Strong communicator who builds trust quickly
• Naturally curious and solutions-oriented
• Highly organized with the ability to manage multiple moving parts
• Confident leading conversations with business owners and executives
• Thrives in a role with autonomy and accountability

Work-Life Balance & Flexibility

We believe great work happens in environments that support flexibility, trust, and accountability.

• Flexible work structure with autonomy in how you manage your day
• A balance of travel and remote work
• A focus on outcomes rather than micromanagement
• The opportunity to shape and improve how the role evolves

Why Join 1-800-SWEEPER/Members Marketing

• Be part of a growing national network with strong industry momentum
• Work directly with leadership and help shape strategic direction
• Play a key role in evolving a buying group into its next generation
• Build relationships that truly make an impact across multiple businesses

Check out the videos below to get a flavor of what we do

1-800-Sweeper Testimonial

2025 Sweeper Summit Recap

Benefits

We offer a thoughtful benefits package designed to support your health, well-being, financial future, and work-life flexibility.

• Flexible scheduling options
• Paid time off (PTO) plan
• 401(k) with company match
• Short-term disability coverage
• Company-paid life insurance
• Company-paid wellness program
• Mental health-focused employee assistance program
• Holiday Savings Program
• Health insurance with a personal health advocate
• Health Savings Account (HSA)