Technical Support Specialist

Client Industry: Sports Title: Technical Support Specialist Location: Dallas, Texas (Onsite) Duration: 6 months + extension/conversion Pay: $20-22/hr Must-have skills: 1-3 years in help desk, desktop support, or technical support Comfortable on both Windows 10/11 and macOS M365 administration and experience with an enterprise ticketing platform Network basics: TCP/IP, DNS, DHCP, and wireless troubleshooting Strong customer service and a calm head under pressure Truly available for irregular hours. (Non-negotiable) Nice-to-have skills: Sports, entertainment, stadium or live-event experience (AV, event-tech, arena, theater, concert venue techs, hospitality, convention IT, and helpdesk professionals who have supported executives or fast-paced operations) The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually - as applicable.