Regional Sales Associate

C&M Forwarding, Inc. New York, North Chili Permanent

Job Description

Job Description Job Description

Position Overview

C&M Forwarding is seeking an entry-level Regional Sales Associate to support our LTL transportation and warehousing operations, while developing into a future outside sales professional. This role is designed for individuals who want to learn logistics from the ground up-combining customer service, inside sales support, and hands-on operational exposure.

You will work closely with operations, warehouse leadership, and veteran sales representatives, gaining real-world experience across transportation and warehousing. As skills and confidence grow, so does customer ownership, decision-making authority, and autonomy.


Key Responsibilities

Support LTL and partial truckload freight activity, including quoting, pricing support, and order entry

Assist with warehouse-related customer service, including inbound receipts, storage coordination, inventory inquiries, and outbound order releases

Serve as a primary customer contact for transportation and warehousing programs

Coordinate daily shipments with carriers and internal warehouse teams to meet service expectations

Track shipments and warehouse orders, providing proactive communication and resolution

Maintain accurate records in CRM, TMS, and WMS platforms

Support freight claims, accessorial review, inventory discrepancies, and service escalations

Identify opportunities to expand customer relationships across C&M's transportation and warehouse services


Sales Training & Career Development

Train alongside C&M's veteran outside sales representatives through structured mentorship

Shadow customer meetings, facility tours, and sales calls to learn consultative logistics selling

Develop a strong understanding of LTL pricing, warehouse cost structures, and integrated logistics solutions

Progressively take ownership of customer accounts and sales activity based on performance

Earn increasing autonomy and responsibility as operational knowledge and sales skills are acquired

Clear advancement path into Outside Sales, Account Management, or Senior Operations roles


Qualifications

Entry-level candidates encouraged to apply

0-2 years of experience in customer service, sales support, logistics, or warehousing

Strong communication, organization, and relationship-building skills

Ability to manage multiple priorities in a fast-paced transportation environment

Proficiency in Microsoft Office (Excel, Outlook, Word)

Interest in building a long-term career in logistics, transportation, and sales


Compensation & Benefits

$50,000 base salary

Discretionary year-end bonus based on individual and company performance

Hands-on mentorship from experienced C&M sales and operations leaders

Exposure to real-world LTL, warehousing, cross-dock, and logistics programs

Long-term growth opportunities within a stable, family-owned logistics company

Company Description C&M Forwarding Company (headquarters located in Rochester, NY) is a leader in the transportation industry, offering a diverse portfolio of services to a wide variety of clients, large and small. Company Description C&M Forwarding Company (headquarters located in Rochester, NY) is a leader in the transportation industry, offering a diverse portfolio of services to a wide variety of clients, large and small.

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