Position Overview
C&M Forwarding is seeking an entry-level Regional Sales Associate to support our LTL transportation and warehousing operations, while developing into a future outside sales professional. This role is designed for individuals who want to learn logistics from the ground up-combining customer service, inside sales support, and hands-on operational exposure.
You will work closely with operations, warehouse leadership, and veteran sales representatives, gaining real-world experience across transportation and warehousing. As skills and confidence grow, so does customer ownership, decision-making authority, and autonomy.
Key Responsibilities
Support LTL and partial truckload freight activity, including quoting, pricing support, and order entry
Assist with warehouse-related customer service, including inbound receipts, storage coordination, inventory inquiries, and outbound order releases
Serve as a primary customer contact for transportation and warehousing programs
Coordinate daily shipments with carriers and internal warehouse teams to meet service expectations
Track shipments and warehouse orders, providing proactive communication and resolution
Maintain accurate records in CRM, TMS, and WMS platforms
Support freight claims, accessorial review, inventory discrepancies, and service escalations
Identify opportunities to expand customer relationships across C&M's transportation and warehouse services
Sales Training & Career Development
Train alongside C&M's veteran outside sales representatives through structured mentorship
Shadow customer meetings, facility tours, and sales calls to learn consultative logistics selling
Develop a strong understanding of LTL pricing, warehouse cost structures, and integrated logistics solutions
Progressively take ownership of customer accounts and sales activity based on performance
Earn increasing autonomy and responsibility as operational knowledge and sales skills are acquired
Clear advancement path into Outside Sales, Account Management, or Senior Operations roles
Qualifications
Entry-level candidates encouraged to apply
0-2 years of experience in customer service, sales support, logistics, or warehousing
Strong communication, organization, and relationship-building skills
Ability to manage multiple priorities in a fast-paced transportation environment
Proficiency in Microsoft Office (Excel, Outlook, Word)
Interest in building a long-term career in logistics, transportation, and sales
Compensation & Benefits
$50,000 base salary
Discretionary year-end bonus based on individual and company performance
Hands-on mentorship from experienced C&M sales and operations leaders
Exposure to real-world LTL, warehousing, cross-dock, and logistics programs
Long-term growth opportunities within a stable, family-owned logistics company
Company Description C&M Forwarding Company (headquarters located in Rochester, NY) is a leader in the transportation industry, offering a diverse portfolio of services to a wide variety of clients, large and small. Company Description C&M Forwarding Company (headquarters located in Rochester, NY) is a leader in the transportation industry, offering a diverse portfolio of services to a wide variety of clients, large and small.Auto-detected from this job's description. Click any skill to find similar roles.
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