Front Office Manager

Voted the Best Cosmetic Surgery Group in San Diego, Belladerma Cosmetic Surgery & Skin Care Center is looking for an experienced professional committed to delivering 5-star luxury-level service to our patients. Front Office Coordinator is the preferred starting position for the right person looking to start a career on the Belladerma Team, with excellent career growth potential over the years up to assistant management level.

As part of our front desk team, you will be in charge of checking in patients, fielding incoming communications, managing our busy surgery & medical spa schedule, updating electronic medical record, checking on our online store, and making sure that the team is prepared each day.

If you are superbly organized, have excellent attention to detail, and have advanced computer skills, and love to make people look beautiful, continue to apply for this position.

Minimum Requirements

1. Attitude

• Come to work ready to go with a great "I can do" attitude and high level of energy everyday! Our team members thrive on making people feel beautiful and confident and this starts by each person brining in their best each day.

2. Experience

• Must have experience in answering and transferring calls & scheduling appointments. Have excellent phone etiquette and be great at customer relations.

3. Professionalism

• Attention to details is crucial, must like a structured environment.
• Excellent written communication skills, including proper punctuation, spelling and grammar. Excellent verbal communication skills; ability to navigate nuanced conversations with customers successfully.
• Fluency in Spanish is a huge plus.
• Bachelors degree + interest in beauty OR equivalent experience in a relevant field. Plastic surgery experience would be ideal, but it could also be in the hospitality or retail sales (high-end customer service).

4. Strong Computer Skills

• Type at least 50 wpm
• Very comfortable using Mac computers
• Quick learner of computer software
• Good at troubleshooting technology
• Advanced with Microsoft Word and Excel
• Experience with Microsoft Office 365 is a plus

Pay & Benefits

• We require COVID-19 vaccination in order to work onsite (and a booster for those eligible to get one).
• $17-22 depending on experience for the first year of employment with the ability to earn annual raises and bonuses after your first year.
• Current schedule for this position is Monday to Friday.
• Located in the UTC/La Jolla area, across from Westfield UTC Mall
• Earn up to 3 weeks of paid time off annually
• 401K Retirement Plan
• Health Insurance: Medical/Dental/Vision
• Employment discounts and perks
• Scrubs are provided

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday