Coach USA, one of the leading providers of ground passenger transportation and mobility solutions in North America is hiring an Assistant Maintenance Manager in Paramus, NJ. The Assistant Maintenance Manager supports the Maintenance Manager in leading the daily maintenance operations for a private diesel bus fleet in a union environment. This role helps ensure that all vehicles are maintained safely, efficiently, and in full compliance with regulatory requirements, company standards, and the applicable collective bargaining agreement (CBA).
The Assistant Maintenance Manager works closely with union technicians and maintenance leadership to support daily labor coordination, preventive maintenance planning, vehicle reliability, and overall fleet readiness. This position plays an important role in maximizing fleet uptime, controlling maintenance costs, supporting a safe work environment, and ensuring the maintenance team delivers consistent, high-quality service in support of Coach USA operations.
Key Responsibilities
Support the Maintenance Manager in overseeing daily maintenance operations for a private diesel bus fleet, ensuring work is completed safely, efficiently, and in alignment with operational priorities.
Provide day-to-day direction to union technicians, including work assignments, progress review, and follow-up, in accordance with the applicable collective bargaining agreement (CBA).
Assist with staffing coordination, shift coverage, overtime needs, and labor assignments while maintaining compliance with union requirements and business needs.
Help plan, coordinate, and track preventive maintenance, inspections, repairs, and other scheduled maintenance activities to support fleet reliability and readiness.
Reinforce a strong safety-first culture by promoting compliance with DOT, OSHA, company safety policies, and all applicable regulatory standards.
Provide technical support and troubleshooting guidance for diesel engines, bus systems, and complex vehicle maintenance concerns.
Ensure maintenance records, work orders, labor tracking, inspection reports, and related documentation are accurate, complete, and maintained in a timely manner.
Review fleet performance data, including downtime, reliability, repair trends, and maintenance costs, and identify opportunities to improve efficiency and vehicle availability.
Support parts and inventory control by helping ensure required materials are available while monitoring usage, cost, and waste.
Coordinate with vendors, outside repair facilities, and third-party service providers to ensure timely, cost-effective completion of outsourced work.
Support positive labor-management relations by assisting with day-to-day employee matters, operational concerns, and union-related interactions.
Help ensure consistent application of company policies, standard operating procedures, maintenance practices, and collective bargaining agreement (CBA) requirements.
Assist with reviews and investigations related to safety incidents, equipment failures, grievances, and other maintenance-related concerns, as assigned.
Support the training, coaching, and development of technicians, including apprentices where applicable, to strengthen team performance and technical capability.
Provide emergency response, road call support, and after-hours fleet assistance as required to maintain service continuity.
Qualifications
High school diploma or equivalent required; post-secondary education or technical training in Diesel Technology, Automotive Technology, Fleet Maintenance, or a related field preferred.
Proven hands-on experience in diesel maintenance, heavy-duty vehicle repair, fleet maintenance, or a similar transportation maintenance environment.
Prior experience providing direction, oversight, or leadership to maintenance employees, such as a lead technician, foreman, supervisor, or similar role, strongly preferred.
Experience working within a union environment and applying collective bargaining agreement (CBA) requirements, labor agreements, and established work rules preferred.
Strong technical knowledge of diesel engines, transit bus systems, diagnostics, preventive maintenance practices, inspections, and repair procedures.
Working knowledge of DOT regulations, OSHA standards, fleet compliance requirements, and safe maintenance practices.
Ability to interpret maintenance priorities, evaluate repair needs, support technician productivity, and help ensure vehicles are returned to service safely and efficiently.
Experience using computerized maintenance management systems (CMMS), work order platforms, or similar maintenance tracking tools.
Strong organizational, problem-solving, follow-up, and decision-making skills, with the ability to manage competing priorities in a fast-paced maintenance environment.
Effective communication and interpersonal skills, with the ability to work professionally with technicians, union representatives, leadership, vendors, and internal business partners.
Proficiency with Microsoft Office and other business or maintenance-related systems.
Valid driver's license required; commercial driver's license (CDL) preferred or ability to obtain within the required timeframe.
Interested candidates are encouraged to submit their resume directly to Michele Hartigan at
In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, non-job-related disability or any other protected group status.
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