Administrative Director - Integrated Care

Description

:The Administrative Director, Integrated Care Delivery (AD ICD) is an operational leader reporting to the Vice President, Integrated Care Delivery (VP ICD) and is accountable for the operational coordination, reliability, and execution support of enterprise integrated care workflows across the CoxHealth continuum.
The AD ICD ensures that cross-service-line coordination processes, transitions of care workflows, and integrated care support structures function consistently across hospitals, ambulatory settings, post-acute services, and community-based partners. This role operationalizes the integration models and coordination frameworks established by the VP ICD by supporting standardized workflows, identifying fragmentation, and enabling reliable coordination across care settings.
The AD ICD functions as a system integration operations leader and does not directly own Service Line operational performance or local care delivery execution. Instead, this role partners with Service Line operational leaders, care coordination teams, and clinical leaders to ensure that integrated care processes remain aligned, reliable, and scalable across the enterprise.

The AD ICD does NOT:
• Own Service Line operational performance
• Directly manage local operational execution within Service Lines
• Independently implement operational changes within Service Lines
• Override Service Line leadership structures or accountability
• Establish enterprise clinical standards or integrated care models

The AD ICD DOES:
• Support operational coordination across Service Lines and care settings
• Reinforce standardized integration workflows and coordination processes
• Identify and escalate fragmentation impacting integrated care delivery
• Partner with Service Line operational leaders to improve coordination reliability
• Operationalize enterprise integration frameworks established by the VP ICD

Integration with Service Line Operational Leadership
• Service Line Vice Presidents and Administrative Directors remain accountable for Service Line operational execution and performance
• The AD ICD supports coordination and workflow alignment between Service Lines but does not replace local operational accountability
• The AD ICD facilitates operational consistency across care transitions and shared workflows spanning multiple Service Lines

Integration with VP ICD, CCO, and SVP Clinical Operations
• The AD ICD operationalizes integration models established by the VP ICD
• Supports adherence to enterprise clinical integration frameworks established under the CCO
• Partners with operational leaders under the SVP Clinical Operations to ensure coordination workflows are executable and sustainable