Warehouse Operations Clerk - Day Shift (MA)

JOB SUMMARY

Responsible for the successful coordination of all clerical functions of the day and night functions with a focus on the receiving process.

KNOWLEDGE, SKILLS, AND ABILITIES

Required: High School diploma or GED equivalent and 2+ years of clerical experience in a distribution environment. Intermediate proficiency with Microsoft Office products (specifically Excel, and Word). Strong attention to detail, organizational skills and the ability to multitask, and prioritize work. Excellent communication, time management skills. Ability to lift 40-60 pounds and ability to bend, stoop, climb, stand and twist for extended periods of time. Can work independently or collaboratively to accomplish objectives and is able to interact with all levels of management.

Preferred: Previous knowledge of SAP.

ESSENTIAL DUTIES

• Works with the outbound monitor and replenishment screens daily. Updates reports daily utilizing a PC and SAP

Must be willing and able to transition between office-based responsibilities and warehouse floor activities throughout the shift.

Provide operational support on the warehouse floor as needed to ensure productivity, safety, and service objectives are achieved.

• Track and monitor the productivity and quality of all equipment drivers and material handlers.
• Maintain proper day to day records on department operations.
• Assist Associates when Supervisor is not present or refers them to the appropriate party.
• Assist the receiving department by verifying the validity of all completed receiving packets, P.O.'s, trailer numbers, cases, pack and overages/shortages, and makes adjustments when necessary.
• Prepare bills of lading for all outbound movement as well as dispatch reports and schedules them in computer appropriately.
• Faxes and confirms loads and issues security seals for all outbound loaded trucks and trailers.
• Answer calls regarding routing instructions.
• Communicate necessary information to all appropriate parties involved in workflow.
• Maintain positive business relationships with internal and external customers addressing and escalating issues or concerns in the appropriate manner.
• Schedule inbound appointments and operate the Inbound Delivery Monitor. Also create, edit, and update all inbound deliveries.
• Complete inventory data entry and files all purchase orders, receiving documents, and backorders daily.
• Process all Proof of Delivery requests in a timely manner.
• Perform other duties as assigned.