Job Description
Role- Network Voice Engineer Location- Melbourne, FL (Onsite) Mode: Contract ONLY US CITIZENS and Green card holders Job Description: Technical Certification: CCVP with at least 3 to 5 years of experience. Basic understanding of CUCM & Cisco unity connection version 8.x and 9.x. Must be able to add IP phones, End users, CSS, Partition, Route pattern and Route Group etc. Good understanding of Unity Connection Voice mail services. Good understanding of VoIP, MGCP, H.323 and SIP services. Good communication skills. Open for 24x7 availability Should be able to jump on P1 bridges and drive the technical troubleshooting bridge. Expert level experience in handling Cisco IP telephony Network Infrastructure. independently resolve tickets within SLA Adheres to standard operating procedures / work instructions Follow the escalation process Follow the shift hand-over process Update worklogs Update the knowledge base Technically upgrade across versions of environment when required Ticket Monitoring On - call support Opening Bridge Call KEY TECHNOLOGIES: CUCM & Unity connection 8.x and 9.x. SIP, MGCP and H.323 gateways. UCCX 8.0 and 9.0 for IMAC's Basic scripting knowledge of UCCX 8.0 & 9.0 Thanks, Ravi Kumar Raas Infotek Newark, DE 19702 Direct No: Email:
Skills & Keywords
Auto-detected from this job's description. Click any skill to find similar roles.
Your next great job is one click away
Join thousands of professionals finding verified U.S. jobs every day. Sign up free, set your preferences, and let opportunities come to you.
Jobs in USA is your premier destination for finding job opportunities across the United States. We connect job seekers with employers in various industries, locations, and experience levels. Discover your next career opportunity with our comprehensive job search platform.