Used Car Sales Manager

7800 Independence Blvd. Charlotte, NC 28227

Carolina Volkswagen , one of Charlotte's most established and well-respected import dealerships, is seeking an experienced Used Car Sales Manager to lead our pre-owned operations, drive profitability, and help maximize opportunities in one of the most important departments in the dealership.

Volkswagen continues to stand out in the mass-market segment, earning recognition as the Most Innovative Volume Brand in a global study by the Center of Automotive Management. That innovation is reflected in advanced safety technology, intuitive driver-focused design, and a modern lineup that resonates with today's buyers. For a VW Sales Manager, this means stronger product credibility, easier value-based conversations, and a brand that supports consistent showroom traffic and closing power.

If you have previous auto sales management experience, a diplomatic leadership style, and thrive in a supportive dealership culture, we'd like to speak with you.

What we offer:

• $120,000 - $220,000+ a year + commission + performance bonuses
• Full-time, 5-Day Work Week
• Medical, Dental, Vision, Life, and Disability Insurance
• 401(k) with Company Match
• Paid time off
• Employee discount pricing on products, services & vehicles
• A stable, respected dealership with strong customer loyalty
• Clearly defined career path for advancement and promotions from within!
  
  

Key Responsibilities:

• Lead all aspects of the dealership's used vehicle operation
• Appraise, acquire, and source quality used vehicle inventory through trades, purchases, auctions, and other channels
• Manage used vehicle inventory levels, pricing, aging, merchandising, and turn rates
• Analyze market trends and inventory data to maximize profitability and sales performance
• Ensure vehicles are properly reconditioned, photographed, and marketed online
• Coach and develop sales consultants to improve closing ratios, gross profit, and customer satisfaction
• Monitor CRM activity and ensure timely follow-up with customers and internet leads
• Partner with dealership leadership to achieve sales, gross profit, and inventory objectives
• Maintain high CSI scores and deliver an exceptional customer experience
  
  

Qualifications:

• Proven success as an Automotive Sales Manager, Pre-owned Manager, General Sales Manager, or General Manager in a franchised dealership
• Strong understanding of used vehicle acquisition, appraisal, inventory management, and merchandising
• Possess successful history of building and training a sales team, strong CSI scores and above average gross and net departmental profits
• Extensive background in leading a BDC department
• Solid working knowledge of computers and systems. Dealertrack, CDK, Elead knowledge preferred
• Some experience in Used Vehicle purchasing, merchandising and marketing
• High integrity and a reputation for treating customers and employees right
• Professional appearance and dependable work ethic
• Please upload your resume. Completing the online assessment will grant you priority consideration!
• Must pass pre-employment screening
  
  

Carolina Volkswagen is an Equal Opportunity Employer.
Applicants must be able to pass pre-employment testing to include MVR, background check and drug screen.