Teller

Fidelity Bank Oklahoma, Oklahoma City Permanent

Job Description

TELLER

Job Overview: As the face of Fidelity to our customers, you'll build relationships by positively representing our products, solutions and legacy of service. You'll work in a team environment to engage customers and deliver an exceptional experience at all touch points. At Fidelity, we seek to deliver a level of service unsurpassed by any bank, anywhere, any size. Ready to represent a customer-oriented, community-focused organization? Let's talk.

This candidate will be responsible for the following:

  • Provide superior customer service while fulfilling customer requests in all transactions.
  • Processing transactions accurately, addressing account inquiries, and resolving routine issues.
  • Deepen relationships through value-add recommendations to existing customers and prospective customers.
  • Drive adoption of digital banking services with new and existing customers.
  • Ensuring operational and regulatory compliance of the branch.
  • Accurate processing of transactions, completing end-of-day reporting and documentation, adhering to safe cash and negotiable instrument practices.
  • Following all safe deposit box protocols, identifying customers, and protecting the confidentiality of customer information.
  • Build and sustain relationships with internal and external customers which will uphold a positive reputation among the retail branch teams and Fidelity Bank.

    • Requirements for this position include:

  • High school diploma (or equivalent) required.
  • Strong computer skills including Microsoft Office.
  • Strong sales and service skills.
  • Excellent interpersonal, written, and verbal communication skills.
  • Must be organized with good time management skills.

    • Preferred requirements include:

  • 1+ year of banking or financial services experience.
  • 1+ year of cash handling experience.

    • EEO/Veterans/Disabled

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