Sr. Director, Enterprise Compliance Effectiveness & Experience

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

Title: Sr. Director, Enterprise Compliance Effectiveness & Experience

Location: Dallas, TX (REQUIRED)

Onsite / Remote / Hybrid: Hybrid

As part of the Enterprise Compliance Programs team, the Senior Director, Enterprise Compliance Effectiveness & Experience ("Senior Director") is responsible for strengthening the effectiveness, maturity, and stakeholder experience of McKesson's Enterprise Compliance Program. The role leads McKesson's structured, year-over-year Compliance Program effectiveness assessment framework, providing an evidence-based view of program maturity, identifying improvement priorities, guiding remediation, and supporting credible engagement with regulators and other external stakeholders.

The Senior Director also leads key components of the Compliance function's modernization. This includes translating the Enterprise Compliance technology strategy into a multi-year roadmap and leading the business transformation, process design, adoption, and value realization associated with McKesson's evolving Compliance technology ecosystem. The role aligns Enterprise and Business Unit Compliance teams around scalable, technology-enabled processes and modern ways of working.

In addition, the Senior Director establishes and leads McKesson's Enterprise Compliance Experience capability, shaping how Team McKesson accesses and engages with Compliance, how Compliance professionals perform their work and drive value across the enterprise, and how corporate functions and executive leaders' partner with Compliance to advance organizational strategy. The role oversees the evolution of Compliance's enterprise "front door," including centralized monitoring of inquiries, concerns, requests for guidance, and other stakeholder contacts.

The Senior Director also provides strategic compliance support to designated corporate functions and their executive leadership teams. This includes serving as an additional Speak Up channel, providing insights and reporting related to compliance culture, supporting Compliance Council meetings, and helping leaders integrate compliance considerations into organizational priorities and decision-making.

This role influences senior leaders and partners across Enterprise and Business Unit Compliance, Technology, Legal, Human Resources, corporate functions, business teams, and external providers to simplify engagement, strengthen organizational trust, and build a Compliance function equipped for the future.

The Senior Director reports directly to McKesson's Vice President, Enterprise Compliance ("VP") within McKesson's General Counsel Organization.

The ideal candidate will have extensive experience leading compliance program effectiveness, enterprise transformation, technology enablement, process modernization, stakeholder experience, and executive-facing compliance initiatives within healthcare, healthcare technology, pharmaceutical, life sciences, or similarly regulated organization. This individual must possess executive presence, regulatory credibility, strong business acumen, and the ability to influence senior leaders and drive sustained change across a highly matrixed enterprise. A demonstrated commitment to McKesson's LEAD Rx behaviors, continuous improvement, innovation, collaboration, and people development is essential.

Key Responsibilities A Compliance Program Effectiveness Trailblazer

Leads McKesson's enterprise framework for evaluating, demonstrating, and continuously improving the effectiveness and maturity of the Compliance Program.

• Defines and executes McKesson's enterprise Compliance Program assessment framework, leveraging regulatory expectations, external developments, and leading practices.
• Leads assessments of program design, implementation, effectiveness, and maturity across enterprise and business unit activities.
• Establishes defensible methodologies, evidence standards, reporting, and improvement plans that provide leaders with clear visibility into program strengths, gaps, and priorities.
• Provides leadership with a longitudinal view of program maturity, remediation progress, and the effectiveness of Compliance investments.

A Technology Transformation Strategist

Leads the business transformation, adoption, and value realization required to modernize Compliance through technology.

• Translates the Enterprise Compliance technology strategy into a multi-year roadmap of prioritized capabilities, investments, and transformation initiatives aligned with evolving regulatory, business, program, and stakeholder needs.

• Leads business transformation, adoption, and value realization associated with GRC platforms and other strategic Compliance technologies.
• Identifies and prioritizes automation, analytics, AI, and emerging technology opportunities that improve effectiveness, efficiency, scalability, and engagement.
• Provides executive visibility into transformation progress, adoption, dependencies, risks, and realized value.

A Strategic Technology and Supplier Relationship Leader

Establish the governance and strategic relationships required to sustain McKesson's Compliance technology ecosystem and long-term transformation objectives.

• Serves as the senior Compliance relationship owner for strategic technology providers, aligning vendor roadmaps, performance, platform capabilities, contractual commitments, and investment decisions with enterprise priorities.
• Partners with Technology, Legal, Procurement, Information Security, business stakeholders, and external providers to establish clear governance, decision rights, escalation pathways, and accountability.
• Ensures Compliance technology solutions continue to evolve with regulatory requirements, business priorities, stakeholder needs, and Compliance Program objectives.
• Promotes scalable enterprise capabilities and reduces unnecessary duplication or fragmentation across Compliance technology solutions.

An Enterprise Compliance Experience Architect

Establishes and leads the enterprise capability for designing how Team McKesson engages with Compliance and how Compliance professionals perform their work.

• Defines and executes the enterprise strategy for how employees, leaders, and Compliance professionals engage with Compliance.
• Leads the evolution of Compliance's enterprise "front door," including participation in the Unified Service Agent environment and oversight of intake, routing, service standards, and stakeholder communications.
• Uses stakeholder feedback, experience insights, service measures, and adoption data to identify friction points and prioritize improvements.
• Strengthens organizational trust by aligning Compliance culture, communications, services, technology, and process design into a consistent stakeholder experience.

• Establishes enterprise measures for stakeholder experience, internal team experience, accessibility, responsiveness, consistency, adoption, and trust.

A Corporate Compliance Relationship Manager

Provides strategic compliance support to designated corporate functions and strengthens engagement between Compliance, executive leaders, and their leadership teams.

• Serves as the primary Enterprise Compliance Programs liaison to designated corporate functions, including Human Resources and other enterprise stakeholders as assigned.
• Establish trusted relationships with Executive Operating Team leaders and their leadership teams, supporting compliance-related priorities, organizational initiatives, and emerging needs.
• Serves as an additional Speak Up channel for employees within supported functions, helping ensure concerns and requests for guidance are appropriately directed, handled, and escalated.
• Provides executive leaders with relevant reporting, trends, and insights related to compliance culture, employee engagement with Compliance, and other program activities.
• Supports the planning and execution of Compliance Council meetings and other leadership engagement forums, including the development of agendas, materials, reporting, insights, and follow-up actions.
• Helps corporate function leaders integrate compliance considerations into organizational initiatives, employee engagement, communications, and business processes.
• Identifies opportunities to strengthen relationships between Compliance and corporate functions, expand awareness and use of Compliance resources, and improve the delivery of compliance services.

A Continuous Improvement and Value Realization Driver

Transforms assessment findings, operational insights, and stakeholder feedback into measurable improvements in Compliance capabilities and performance.

• Leads remediation and optimization initiatives resulting from assessments, audits, investigations, monitoring activities, technology implementations, and stakeholder feedback.
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