Show Technician - Chicago

The Show Technician is responsible for the daily technical operation of the projection-based exhibition, ensuring all show systems function reliably and consistently to deliver a high-quality guest experience. This role supports the setup, testing, operation, and maintenance of all projection and audiovisual equipment, while troubleshooting technical issues and maintaining the visual and operational standards of the production. During the installation period, this role also supports the Technical Director in commissioning and integrating show systems ahead of opening.

Position Overview

Installation Period - Assistant Technical Director Support

(The first section applies during the pre-opening installation phase only)

• Assist the Technical Director with system integration, calibration, and commissioning of projection, audio, lighting, and show control systems.
• Support configuration and testing of VERTEX media servers, Lightware video matrix (RX/TX), QSC Q-SYS platforms, Dante audio networks, and L-Acoustics amplification.
• Assist with setup and configuration of lighting control systems (GrandMA3, Chauvet fixtures, Elation nodes) and AV network infrastructure (Netgear switches/access points, Netgear Engage).
• Coordinate with vendors, contractors, and remote technical advisors during install to ensure systems meet design and performance specifications.
• Support punch-list tracking and resolution, and help document system configurations, signal flow, and show programming for ongoing operations.
• Assist the Technical Director in developing and delivering training for Show Technicians ahead of opening.
• Support technical rehearsals, including cue building, system testing, and show timing verification.

Operational Phase - Daily Show Setup & Operation

• Prepare and power up all projection, audio, media server, and show control systems prior to opening each day.
• Conduct daily technical checks to ensure all systems are operating correctly and the show is ready for public presentation.
• Verify alignment, brightness, and synchronization of projectors and media content.
• Run system diagnostics and confirm that all show elements are functioning before showtime.

Technical Monitoring & Troubleshooting

• Monitor the performance of projection and audiovisual systems during presentations.
• Troubleshoot and resolve issues related to projectors, media servers, networking, and playback systems.
• Coordinate with remote technical advisors if advanced technical support is required.
• Implement quick fixes to minimize show disruption and maintain continuity of the guest experience.

Equipment Maintenance

• Perform routine maintenance of projection equipment, including lens cleaning, filter checks, and cable inspections.
• Ensure all technical equipment is handled and stored correctly.
• Report equipment faults or wear that may require repair or replacement.

Show Quality Control

• Maintain consistency of image quality, projection mapping, audio levels, and show timing.
• Ensure the presentation meets established technical and artistic standards.
• Identify opportunities to improve operational efficiency and show reliability.

End-of-Day Shutdown

• Safely power down and secure all technical systems and equipment after the final show.
• Document any technical issues or maintenance needs in daily reports.

Qualifications & Skills

• Experience with projectors, AV technology, media servers, or show control systems.

o Video Systems (Critical): Hands-on experience with VERTEX media servers and show control systems. Familiarity with video signal distribution to projectors, including Lightware network matrix systems (RX/TX)

o Audio Systems (Critical): Experience with professional audio systems, including QSC Q-SYS platforms and Dante networking. Familiarity with L-Acoustics speakers and amplification systems.

o Lighting Systems (Preferred): Working knowledge of lighting control systems is an asset. Experience with Chauvet fixtures, GrandMA3 on PC control environments, and Elation nodes is beneficial. Training can be provided.

o Networking (Preferred): Understanding of AV networking infrastructure, including Netgear managed switches and Access points, using network management tools such as Netgear Engage.

• Prior experience supporting or assisting with technical installations, system commissioning, or show builds is an asset.
• Ability to diagnose and troubleshoot technical issues under operational conditions.
• Strong attention to detail and commitment to maintaining high presentation standards.
• Comfortable working in live show or exhibition environments with public audiences.
• Ideally, 2-3 years demonstrable experience working with the Critical systems noted.
• Man-Lift certified and ability to work at heights.

Working Conditions

• Evening and weekend work required based on Event schedules. Day and late night work during load in period according to Production schedules.
• The Technician operates the technical elements of show alone, with on-site guest/customer operational support and remote technical support.
• Work performed in darkened exhibition environments and technical areas.
• Ability to lift up to 50lbs comfortably
• Reports to the show's General Manager and remote Technical Director
• Rate: $50/hr for 25hrs/wk depending on event schedule, but full time hours during installation.
• Start Date: November 1, 2026

Work Location: In person