Service Engineer

Our client in Bethel Park is seeking a Service Engineer Duties: - Perform repairs, periodic maintenance, installations, and field analyses on analytical instruments in a safe and timely manner. - Conduct instrument calibrations, check-ins, installations, and Positive Material Identification (PMI) testing. - Prepare all necessary tools, parts, and equipment before each job to ensure efficiency. - Schedule and coordinate travel arrangements for timely and cost-effective service delivery. - Train and qualify other technicians on instrumentation once qualified. - Maintain detailed and accurate service documentation, including obtaining customer signatures where required. - Communicate daily with the main office regarding job status, issues, and delays. - Provide technical support to customers and other technicians via phone, remote access, or on-site visits. - Advise customers on maintenance actions to ensure continued equipment reliability. - Report customer feedback, potential sales opportunities, and equipment upgrade needs to management. - Recommend process improvements to enhance service efficiency and documentation accuracy. - Follow all company safety policies and comply with ISO/IEC 17025 requirements. Requirements: - Associate degree (two-year) in Electronics or related technical field. - Minimum 2 years of hands-on experience in metal identification and sorting using one or more of the following methods: Optical Emission Spectroscopy (OES) Spark testing Chemical spot testing X-ray analysis - At least 2 years of experience operating, maintaining, troubleshooting, repairing, and programming optical-emission spectrometers. - Working knowledge of steel types, their characteristics, and differentiation methods. - Familiarity with applicable calibration procedures, analytical methods, and ISO/IEC 17025 requirements. - Basic understanding of electrical systems and sample preparation for spectrometric analysis. - Strong attention to detail, organization, and customer communication skills. - Ability to travel as required for service assignments. By applying for this job, you agree to receive calls, Al-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undeliverable messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at