Retail Sales Representative

Responsibilities

• Talk with customers to understand their needs and help close sales

• Look for new business opportunities by starting conversations and building rapport with customers

• Build and maintain positive relationships with customers through regular communication and follow-up

• Enter and update customer information in the CRM system

• Learn about customer accounts to better answer questions and handle objections

• Explain products and services in a clear, friendly way so customers understand their options

• Assist customers throughout the sales process, from first interaction to completed sale

• Work with other team members and departments to improve customer experience and support business growth

• Keep sales areas organized, professional, and welcoming

• Meet daily and weekly sales goals while providing great customer service

Qualifications

• Motivated and eager to succeed in a sales or customer-facing environment

• Comfortable talking with customers and answering questions

• Good problem-solving and decision-making skills

• Strong verbal and written communication skills

• Reliable, organized, and able to manage time well

• Team-oriented but able to work independently when needed

• Willing to learn and take feedback to improve performance