Retail Donations Coordinator

Connecticut Foodshare is the food bank serving all of our neighbors across the state. Working with a strong network of community-based hunger relief programs, we help provide nutritious food as well as long-term, sustainable solutions to food insecurity. By joining Connecticut Foodshare, you will be part of a team that helps drive community awareness, garners support, leverages research, and engages volunteers, to realize our vision of a thriving community free of hunger.

Position Summary:

The Retail Donations Coordinator manages all relationships with partner programs, and retail stores involved with Connecticut Foodshare's Retail Rescue Program, providing excellent customer service, and collaborating with other departments as needed. With an emphasis on increasing healthy donations and strengthening relationships, the Retail Donations Coordinator is always looking for new opportunities and ways to improve and expand the program. This position will report to the Manager of Retail Donations and Partnership.

Essential Duties and Accountabilities:

Primary Responsibilities:

• Identify and engage new retail donors across the state.
• Determines agency partner assignments in alignment with the needs of retail stores.
• Maintain store visits monthly to secure more food in all categories.
• Build retail capacity with agency partners by seeking new partnerships with retail grocers.
• Provides all necessary training and on-going coordination/oversight of agency partners involved in Retail Rescue
• Provides and maintains adherences to Retail Rescue Program Agreement and works to resolve grievances.
• Works with the Network Relations Department to recruit appropriate agency partners for participation based on capacity and distribution schedules.
• Communicates additions/changes of agency partners to Network Relations Department
• Tracks program success by reporting receipted pounds into MealConnect.
• Develops and maintains relationships with district and store managers.
• Schedule and supervise launch of each new retail donor store.
• Monitors donation levels by category and location.
• Works with the Manager of Retail Donations & Partnerships to set and meet goals. for monthly donor visits.
• Provide monthly and annual reports for all retail donor stores.
• Other duties as assigned.

Minimum Education/Experience:

• Associate degree in related field with 2 years of related experience in similar or related function in comparable environment OR 4 years of related experience in similar or related function in comparable environment.
• Valid driver's license and safe driving record.

Preferred Education/Experience:

• Bachelor's degree in related field with 1+ years of progressively responsible experience in similar or related function OR 5+ years of progressively responsible experience in similar or related function.
• Experience in the retail or food industry, sales, volunteer engagement, and/or nonprofit collaborations.
• Experience with Microsoft Office (e.g., Word, Excel, PowerPoint).

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