Quality Control Tower Specialist

V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have We have headquartered in Bloomfield Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company! Please visit us at to know more. Job Description: The specific job duties include: Identify new emerging field issues by analyzing warranty returned material and data to understand failure modes and effects Manage all part return material activities for the Electrical area to ensure returned material is utilized to assist with Corporate Quality initiatives Review supplier testing procedures to ensure evaluation of material is accurate Strong communication skills to support meetings at all levels of the company, including senior leadership Establish partnerships both internally and externally and to influence without direct authority Represent the "Voice of the Customer" to the platform teams Strong interpersonal skills with ability to work in a team environment Self-motivated and willing to challenge teams on all aspects of quality Basic Qualifications: Bachelors of Science or higher in Engineering or a related technical degree (Business Technical or dual degree is acceptable I.E.: Major in BA with a minor in Automotive / Technology or Engineering Technology). Ability to collect and synthesize data into meaningful information and communicate clearly to all levels of the organization Self-directed and team oriented with demonstrated planning/problem solving skills Experience and working knowledge of computer systems and software required Proficiency in the Microsoft Office suite Preferred Qualifications: Power Point presentation skills 5 years' experience in automotive (quality/service/engineering) Working knowledge of STLA data systems Must have good technical and analytical problem solving skills Knowledge of data analytics tools (Quantic/Palantir) Green Belt/Black Belt certification Experience within a union environment V2Soft is an Equal Opportunity Employer ( EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans. - to view all of our open opportunities and to learn more about our benefits.