Quality & Audit Director

Ensure the consistency of operational standards, customer experience and network quality across the organization Client Details The hiring company is a well-established organization with several business lines across sports, leisure, entertainment, etc. Description -Define Group standards in coordination with the Business Units -Structure the network quality frameworks -Conduct operational and customer experience audits -Support the centers in their improvement plans Profile -Minimum 8 years of experience in quality, operational audit or franchising -International experience is mandatory, French lanugage skills required -Exposure to or experience of the U.S. market is appreciated -Experience with multi-site networks or franchises Job Offer Competitive annual salary ranging from $90,000 to $160,000 USD. Comprehensive health insurance coverage. Performance-based bonus opportunities. A permanent role with opportunities for growth and development. MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.