Production Operations Associate I

Job DescriptionJob DescriptionProduction Operations Associate I
16+ months
New York
Work schedule and time zone: M- F 8:30 to 5:00 EST
Pay Rate: $19/Hour on W2
Potential to convert and/or extend: Yes
Remote (Y/N): Yes, will be remote looking for NY
Job Description:

• Perform routine operational tasks following established procedures.
• Monitor production systems and escalate issues as needed.
• Maintain accurate logs and documentation for compliance and audit.
• Assist in process improvements and participate in team projects.
• At senior levels: mentor junior associates and coordinate small workstreams.

What this position will be supporting: EBT EMV Projects starting with NY EMV
Must haves:
Communication skills
Ability to work remotely and independently
Self starter
Strong Excel skills (filters, pivots, formulas, status tracking)
Comfort working with large retailer lists and prioritization
Ability to explain technical requirements in plain language
Writing clear, concise outreach emails and follow ups
Persistence & follow up
Staying on top of retailers and vendors without burning relationships
Critical thinking
Spotting patterns in retailer readiness (e.g., same POS vendor causing delays)
Professional confidence
Engaging with large national retailers and vendors as a credible program representative
Adaptability
Adjusting outreach and sequencing based on state priorities or readiness data
Nice to have:
Identifying whether a blocker is hardware, software, processor, or certification-related
Accurately identifying and capturing issues for escalation
Prior experience and knowledge with payments, POS systems, or retail IT
Familiarity with government or regulated programs
Data analytic skills, with power BI skills
Meeting facilitation with internal and external stakeholders

Why TalentBurst?
At TalentBurst, we deliver more than talent, we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth.

Backed by precision, transparency, and results, we connect top talent with leading organizations through trusted partnerships.

We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options.

TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.

Company DescriptionFounded in 2002 by three former executives; TalentBurst is an award-winning full-service Staffing Firm working directly with Fortune 500 companies in the US and Canada. We specialize in Contract and Contract to Permanent roles across many industries and have direct/contractual relationships with all our clients. Please visit our website or come meet us at our offices in Natick, MA, Miami, FL, Christiansburg, VA, Vineland, NJ, Houston, TX & downtown San Francisco, CACompany DescriptionFounded in 2002 by three former executives; TalentBurst is an award-winning full-service Staffing Firm working directly with Fortune 500 companies in the US and Canada. We specialize in Contract and Contract to Permanent roles across many industries and have direct/contractual relationships with all our clients. Please visit our website or come meet us at our offices in Natick, MA, Miami, FL, Christiansburg, VA, Vineland, NJ, Houston, TX & downtown San Francisco, CA