Payroll Administrator

Job DescriptionJob DescriptionWe are looking for a Payroll Administrator to join our team in Pittsburgh, Pennsylvania, and help deliver accurate, timely payroll support in a dynamic distribution environment. This role is ideal for a detail-focused individual who can manage sensitive information, resolve payroll-related issues, and collaborate across HR and vendor partners. You will play an important part in maintaining reliable payroll operations while supporting compliance, documentation, and continuous process improvement.
Responsibilities:
• Process U.S. payroll activities from start to finish, including regular payroll cycles and year-end reporting obligations.
• Investigate payroll questions submitted by employees and work through a case management process to provide timely resolution.
• Support HR programs and administrative practices by ensuring payroll-related activities align with company policies and applicable regulations.
• Reconcile payroll payments, prepare required remittances, and complete associated reporting for fees, deductions, and related costs.
• Provide day-to-day support for HR systems by identifying issues, researching root causes, and helping correct process or data discrepancies.
• Assist with testing and validation of system configuration updates and enhancements within Workday and related HR tools.
• Develop and maintain clear process documentation for payroll, billing support, integrations, vendor funding, and troubleshooting procedures.
• Handle employment verification requests, wage garnishments, and unemployment claim processing with accuracy and discretion.
• Partner with external service providers and internal stakeholders to resolve payroll and HR service issues efficiently.
• Contribute to HR services support for business growth initiatives, including acquisition-related payroll and employee administration needs.• At least 5 years of relevant experience in payroll, HR services, or a closely related function.
• Hands-on experience managing full-cycle U.S. payroll processing, including year-end activities.
• Working knowledge of multi-state payroll tax practices and related compliance requirements.
• Proficiency with Workday and strong overall computer skills, including Microsoft Word, Excel, email, and web-based systems.
• Ability to manage confidential employee and payroll information with a high degree of professionalism and discretion.
• Strong organizational skills with the ability to prioritize multiple tasks in a fast-paced environment.
• Effective problem-solving and communication skills, with the ability to listen carefully and respond appropriately to employee concerns.
• Bachelor's degree or equivalent combination of education and substantial practical experience.