Patient Care Programs-Help Desk Specialist

Patient Care Programs-Help Desk Specialist - Provide technical assistance and customer service for Diseases Patient Care Programs DESCRIPTION: Provide technical assistance and customer service for the Florida Department of Health Bureau of Communicable Diseases Patient Care Programs SKILLS NEEDED: Three years of customer service experience. Two years of clerical duties in data entry and troubleshooting. Three years of Microsoft Office proficiency. Professional office experience Skills: Skill Required / Desired Amount of Experience Expertise Rating Move Ability to speak and understand English Required High School Diploma or Equivalent Required 3 yrs customer service experience in a professional environment Required 3 Years 2 yrs of clerical duties in data entry and troubleshooting Required 2 Years Proficient in Microsoft Office Suite Required 3 Years Help desk experience Highly desired Agency Interview Type: In Person Only Work Arrangement: Onsite