Patient Access Tech - ED

Description
Currently the patient registration techs in the ED are divided into 3 areas and they will be trained on all areas-
1. Quick Book - this is the most basic patient registration when they walk into the ER. They will get the patient name, DOB, basic demographic info to get them checked in. There is no insurance verification at this point - they will go straight to the triage nurse to go over systems.
2. Minor Care - This is bed side registration for patients that should be in and out pretty quickly. Bed side registration includes -insurance verification to confirm active policy, co-payment collection, authorization data entry and billing inquiry functions. Responsible for accurate data collection, documentation, and data retrieval with computerized systems - getting the rest of the demographic info needed
3. Main Treatment Area- this is the same process as minor care however these are for more serious patients - full registration
They also have mental health registration, which they are seeing alot of recently
Patient Access Tech in the Admitting Department. They will register all patients coming in for inpatient surgeries at the hospital. They will enter demographics, insurance information, collect copayments, have them sign a treatment patient obligation form. They will also be cross trained to register patients in the lab.
The admitting department is on the first floor of the hospital and it is extremely busy - they get alot of patient volume come through - every patient who will be admitted to the hospital checks in here
There are two openings for Patient Access Techs in the Admitting Department. They will register all patients coming in for inpatient surgeries at the hospital. They will enter demographics, insurance information, collect copayments, have them sign a treatment patient obligation form. They will also be cross trained to register patients in the lab.
Under direction of departmental leadership, the Patient Access Technician provides clerical and secretarial support for the patient care team and serves as a patient liaison for medical support services. Greets, instructs, directs and assists patients and visitors upon arrival to the service area. Facilitates the revenue cycle process to include but not limited to patient registration, insurance verification to confirm active policy, co-payment collection, authorization data entry and billing inquiry functions. Responsible for accurate data collection, documentation, and data retrieval with computerized systems. Works collaboratively with various departments on patient access related information. Conducts pre-registration and entrance verification for services. Provides coverage to assigned registration locations including those outside of primary work location or by task assignment based on operational needs
Skills
medical terminology, Patient Access
Top Skills Details
medical terminology,Patient Access
Additional Skills & Qualifications
Have to be able to work in high volume and high pressure environment
Strong customer service/patient experience - they are dealing with kids This is the most important qualification
Currently willing to train if no registration experience Just looking for strong customer service and ability to work in a fast paced environment
EPIC experience would be helpful - all epic training is postponed
Insurance Verification is helpful
Billing/Coding understanding is helpful
Strong computer skills - they work in EPIC, Eclipses, PowerChart and FirstNet
Need to be comfortable dealing with the traumas that come in as well as all illnesses-flu RSV
Experience Level
Intermediate Level
Job Type & Location This is a Contract position based out of Norfolk, VA.
Pay and Benefits The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a fully onsite position in Norfolk,VA.
Application Deadline This position is anticipated to close on Aug 7, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

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