OTC Collections Analyst

Job Title: OTC Collections Analyst Location: Louisville, KY (On-site, 5 days/week) Duration: Contract - 8 months Pay Range: $23/hr - $25/hr Work Hours: 9:00 AM - 6:00 PM ET About TSR TSR is a trusted staffing and workforce solutions partner with more than 50 years of experience delivery highly qualified talent to support clients' most critical business and technology initiatives. Through a disciplined approach to sourcing, candidate vetting, and delivery, TSR helps organizations scale teams quickly while maintaining quality and reliability. TSR operates with a global delivery model, leveraging specialized teams to support enterprise clients across North America and beyond. In June 2024, TSR was acquired by Justin Christian, founder and CEO of BCforward, a global provider of professional services and workforce solutions. This partnership expands TSR's ability to deliver broader capabilities, global delivery resources, and enhanced opportunities for both clients and consultants. Job Description We are seeking an OTC Collections Analyst to manage a high-volume portfolio for local TV station advertising. The role focuses on collections outreach, discrepancy resolution, KPI reporting, and cross-functional collaboration. The ideal candidate will have strong experience in Accounts Receivable, Credit, Collections, or Billing and a proven ability to optimize cash flow, reduce aged receivables, and deliver accurate analytical reporting in Excel. Responsibilities: Oversee Ad Sales TV Stations collections portfolio ranging from $10M to $125M across large and mid-size agencies. Execute timely collections outreach and follow-up to ensure payments within terms, maintaining accurate contact records. Manage and resolve high volumes of customer discrepancies in coordination with Ad Sales and key stakeholders. Analyze and report KPIs including cash targets, aging, DSO, and percent overdue; contribute to periodic cash forecasts. Prepare and deliver routine management reports, including discrepancy, cash package, and monthly aging reports. Support month-end close activities and collaborate with OTC center of excellence hubs and controllership teams. Partner with Cash Application to reconcile accounts, resolve remittance gaps, and ensure AR ledger integrity. Provide documentation to internal and external auditors and prepare customer refund requests as needed. Escalate changes in customer payment trends and advise Credit on accounts at risk. Use Excel for formulas, VLOOKUPs, pivots, and charts to review large data sets with hundreds of line items. Required Skills & Qualifications: 0-3+ years in Accounts Receivable, Credit, Collections, or Billing. Proficiency in Microsoft Excel and Word, including VLOOKUPs, pivots, and reporting. Strong communication skills, both oral and written, with effective interpersonal collaboration. Analytical and problem-solving ability with attention to accuracy and deadlines. Ability to multi-task, prioritize, and operate in a fast-paced, changing environment. Team orientation with strong work ethic, integrity, and organizational skills. General knowledge of accounting principles is a plus. ERP or financial systems experience is a plus (SAP, Oracle). Preferred Skills: Bachelor's degree in Business, Accounting, Finance, or related field. Experience in media industry and high-volume enterprise environments. Collections experience and bilingual Spanish language skills. Comfort with AI-enabled or evolving OTC technologies. Why TSR? At TSR, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment TSR is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume. Please include a sales pitch at the top of your resume outlining why you are qualified for this position.