Network Engineer

Being a Country Bank team member has a lot of perks! Our competitive total compensation package and comprehensive benefit package include:

• Medical, dental and vision insurance, a 401(k) Plan with a generous employer contribution plus match;
• Income protection benefits;
• Educational assistance and tuition reimbursement benefits;
• Hybrid work and flexible scheduling options;
• Generous total paid time off, and more!

Country Bank is a growing mutual community bank with locations in Hampden, Hampshire and Worcester counties. We are Made to Make a Difference in the lives of our customers, our communities, and for our team members every day since 1850. It is our people that drive our success and create our inclusive and engaging culture. We're excited to meet you to discuss our career opportunities and how you can make a difference as a part of our growing IT team!

About the Job:

We're excited to announce an opportunity for the position of Network Engineer! This position oversees the entire network system ensuring optimum up-time through problem solving, delegation, communication, and analysis. This role guides in road mapping responsible technology and ensures optimum investment during future planning, as well as monitors security and vulnerability of the network and firewall environments and provides consulting for complex IT solutions.

The hiring range for this position is $80,000 to $100,000. Starting pay determined based on candidate's qualifications and experience.

This position is Full Time, 40 hours weekly.

Essential Duties and Responsibilities (Other Duties May be Assigned):

• Works closely with the business, IT architecture and management to implement complex solutions.

• Establishes and ensures network performance baselines by identifying, communicating and remediating anomalies.

• Responds to firewall and network change requests and maintains documentation to satisfy audit needs.

• Maintains documented processes and procedures for managed systems.

• Performs ongoing infrastructure analysis to identify opportunities to improve reliability, redundancy, and performance.

• Identifies and remediates security gaps and vulnerabilities in network devices and architecture.

• Troubleshoots and resolves outages and service degradation in the shortest possible timeframe. Provides assistance with any IT support calls.

• Provides recommendations for design, strategy and budget planning where designated as the subject matter expert.
  
• Stays abreast of best practices, trends, and current events within the networking industry.

• Responsible for building long-lasting relationships with customers, community and colleagues through the embodiment of our Core Values: Integrity, Service, Teamwork, Excellence and Prosperity.
  
  
• Other job duties, as assigned.

Knowledge and Skills

It is required that the employee in this position can work independently, interpreting ideas and facts, while also analyzing and interpreting federal and state laws and/or regulations. This employee should have strong customer service and written communication skills. An individual with exceptional verbal aptitude is required. This position should also maintain the ability to meet deadlines, while also recognizing or resolving any issues and/or concerns and troubleshooting. Must be able to work closely with IT architecture and the business to find optimum solutions. This position requires the ability to communicate and effectively translate technical details and ideas to various individuals, including non-technical personnel.

This position requires intermediate knowledge of the Microsoft Office Suite. Must have strong knowledge of networking, programming with Cisco, scripting, and can demonstrate the ability to learn new complex Network systems. Strong knowledge of TCP/IP and core protocols (e.g. DNS & DHCP), Cisco IOS familiarity, Linux/Unix familiarity, Routing & Switching (EIGRP & BGP), Security technologies (VPN, Network Access Control, ACLs, and application proxies), General network monitoring knowledge (SNMP & NetFlow), and QoS is required. Experience with Cato SASE, Palo Alto firewalls is preferred.

Education and Work Experience

An Associate's degree or equivalent experience is required. A Bachelor's degree in Information Technology or related field is preferred. Cisco or other network certifications are also preferred. Three years of network design and complex solution implementation experience is required.

Working Conditions/Physical Requirements

This position is in an office environment, which means the physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards, with a moderate level of noise. Prolonged periods of sitting and looking at a computer screen with freedom of movement on a regular basis is expected. Minimal physical effort is required but could include: repetitive motion of wrists and fingers; talking and hearing; and handling of light materials and supplies. This position may require some travel between offices.

Country Bank is an Equal Opportunity Employer. Diverse applicants encouraged to apply.