Job Description
Job Description Job Description Role: Cortex XSOAR Engineer Location: Remote Work Authorization: US Citizen Security Clearance: Able to get US "Public Trust" clearance Required skills/Level of Experience: As a SOAR Security Engineer, you will be responsible for assisting with the deployment, and maintenance of the Security Orchestration Automation & Response (SOAR) solution within a 24x7x365 federal security operation. The SOAR Engineer will analyze our client's business requirements / systems /networks and translate those specifications into a SOAR design that provides an efficient and effective SOAR solution within a federal cloud environment.
Additional Position Description
Specific job duties include:
- Minimum Bachelor's degree in Cyber, Computer Science, or related field + 5 Years relevant working experience.
- 3+ years of SOAR Engineering / administration experience.
- 2+ years of management of SOAR within a Federal environment.
- Understanding of enterprise environments, specifically cloud-based and hybrid cloud environments. • Knowledge of security frameworks including MITRE ATT&CK, OWASP, & NIST.
- Hands-on troubleshooting, analysis, and technical expertise to resolve incidents and/or service requests.
- Strong written communication skills and the ability to articulate technical security analysis to a non-technical audience.
- Understanding of possible attack activities such as network reconnaissance probing/ scanning, DDOS, malicious code activity, etc.
- Able to troubleshoot and be a problem solver with analytical proficiency in Linux.
- Strong scripting skills (JSPythonPowerShell).
- Attention to details, fast learner and excellent communication skills. Be able to communicate technical information in a simplified, easy to understand manner.
- Cybersecurity knowledge and experience - advantage.
- Provide Technical Support to top-tier customers.
- Provide tailored troubleshooting, configuration guidance, and best practices.
- Manage support cases to ensure issues are recorded, tracked, and resolved with timely follow-ups with thorough documentation of all the troubleshooting steps in the ticketing system.
- Conduct multi-vendor troubleshooting on complex customer engagements and build positive customer experience by working closely with Account, Sales, and Marketing teams.
- Utilize fault isolation and root cause analysis skills to provide post-sales technical support, configuration, troubleshooting, and standard methodologies to customers.
- DoD Approved 8570 certification REQUIRED such as: CompTIA Security+ Certification, CEH, CFR, CCNA Cyber Ops, CCNA-Security, CYSA+ , GCIA, GCIH, GICSP.
Additional Position Description
Specific job duties include:
- Assist with Configuration, Deployment, and Maintenance of SOAR technologies within a federal cloud environment.
- Aid in the translation of client requirements into technical design / implementation.
- Configuration of SOAR in accordance with DISA STIG and CIS Benchmark requirements.
- Recommend system and process improvements to continually enhance security operations.
- Assist security incident responders during system investigations.
- Development of Dashboards and Reports as they relate to SOAR.
- Responding to tickets related to SOAR configuration changes and troubleshooting.
- Solid understanding of Azure Cloud • Scripting: Good PowerShell scripting skills.
- Solid understanding of networking concepts and troubleshooting skills.
- Good knowledge of security concepts, IAM, VPN, and NextGen firewalls.
- Troubleshooting: ability to troubleshoot problems solo and deliver solutions within a reasonable timeframe.
- Be able to look at complicated systems to find flaws or room for improvement.
- Job Duty 1 with 60% of time - 60% SOAR Configuration & Management
- Job Duty 2 with 10% of time - Assist in Incident Investigation
- Job Duty 3 with 15% of time - Dashboard Development & Reporting
- Job Duty 4 with 10% of time - Ticket Response
- Job Duty 5 with 5% of time - Mentoring Mid Engineers
- Knowledge of Federal Security Standards such as NIST and DoD.
- Understanding and experience with FedRAMP Cloud Security Requirements.
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