Medical Assistant / Laser Tech

Job Description Job Description

Ability to work at any of our 4 locations:

Richmond, VA

Chester, VA

East End, VA

Colonial Heights, VA

No prior laser therapy experience is required. We are willing to train the right candidate who demonstrates a strong work ethic, a positive attitude, and a commitment to providing exceptional patient care.

1. Clinical Assistance:

- Escort patients to examination rooms and prepare them for their appointments.

- Record medical histories, and other pertinent information accurately.

- Assist physicians during medical procedures and examinations.

- Ensure exam rooms are clean and stocked with necessary supplies and equipment.

- Help patients with shoes

2. Laser Technician

- Perform laser therapy treatments according to physician protocols.

- Document treatments accurately within the electronic medical record (EMR).

- Clean, disinfect, and maintain laser equipment and treatment rooms.

- Deliver exceptional customer service while creating a welcoming environment for patients

3. Administrative Support:

- Assist with medical record management, including filing, scanning, and organizing documents.

- Verify patient insurance coverage and obtain necessary authorizations.

- Coordinate referrals to specialists and diagnostic facilities as per physician instructions.

- Handle correspondence, emails, and faxes in a timely manner.

- Phone etiquette

- Scheduling

4. Compliance and Documentation:

- Adhere to HIPAA regulations and maintain patient confidentiality at all times.

- Document patient interactions, medical histories, and treatments accurately in electronic health records (EHR) systems.

- Follow established protocols and workflows to ensure compliance with healthcare standards.

5. Customer Service:

- Provide exceptional customer service to patients, addressing their concerns and ensuring their comfort. Some of our patients have limited flexibility. Helping patients with shoes and socks during their visit.

- Communicate effectively with patients, families, and healthcare team members.

- Demonstrate empathy, patience, and professionalism in all interactions.

Company Description Established for over 40 years, The Foot Center, Inc. is dedicated to serving Virginians of all ages with comprehensive foot and ankle care services. From routine diabetic foot care and maintenance to advanced specialty treatments, our practice offers a wide range of services including heel pain, bunion treatment, wound care, sports injuries, and foot and ankle surgery. With five convenient locations in Richmond, Chester, East End, Colonial Heights, and Kilmarnock, The Foot Center provides a holistic approach to foot health for our patients. Company Description Established for over 40 years, The Foot Center, Inc. is dedicated to serving Virginians of all ages with comprehensive foot and ankle care services. From routine diabetic foot care and maintenance to advanced specialty treatments, our practice offers a wide range of services including heel pain, bunion treatment, wound care, sports injuries, and foot and ankle surgery. With five convenient locations in Richmond, Chester, East End, Colonial Heights, and Kilmarnock, The Foot Center provides a holistic approach to foot health for our patients.