Line Service Supervisor

Hillsboro Aero Academy Oregon, Portland Permanent

Job Description

Job DescriptionJob Description

Position Summary

The Line Service Supervisor is responsible for overseeing day-to-day line service operations, basic facility upkeep, and fueling support for our helicopter training campus. This role ensures safe, efficient, and well-coordinated operations across the ramp, hangars, and support areas.

You do not need prior aviation fueling experience-training will be provided. We are looking for a hands-on leader with strong work ethics, basic mechanical aptitude, and the ability to manage a small team in a fast-moving environment.

Line Operations & Team Leadership

  • Lead and supervise the line service team to ensure safe and efficient daily operations.
  • Manage aircraft parking, towing, fueling support, and general ramp activities (training provided).
  • Train staff on daily tasks, safety procedures, and customer service expectations.
  • Maintain shift schedules and ensure adequate staffing coverage.
  • Promote a positive, safety-first culture among the team.

Fuel Systems & Equipment

  • Oversee basic maintenance of fueling equipment, hoses, and trucks (training provided).
  • Coordinate scheduled service, inspections, and equipment repairs with vendors.
  • Monitor and document basic fuel checks and routine filter replacements.
  • Ensure safe handling and storage of fuel following company safety standards.

Facilities Support

  • Oversee cleanliness and organization of hangars, ramp areas, and office spaces.
  • Coordinate general facility repairs including lighting, HVAC, plumbing, and minor building fixes (contractors available as needed).
  • Maintain inventory of supplies and equipment.

Administrative & Vendor Coordination

  • Support the development of procedures and checklists for line operations.
  • Assist with tracking budgets for supplies, fuel equipment, and facility needs (training provided).
  • Maintain communication between line service, flight operations, and management.
  • Coordinate with outside vendors for repairs, service work, and equipment inspections.

Qualifications

  • Leadership or supervisory experience in any industry (preferred).
  • Ability to work outdoors around aircraft and equipment.
  • Basic mechanical aptitude and willingness to learn new systems.
  • Strong communication and organizational skills.
  • Valid driver's license.

Preferred but Not Required

  • Experience in facilities, automotive, mechanical, warehouse, or operations roles.
  • Familiarity with safety processes, equipment maintenance, or hands-on work environments.
  • Interest in aviation or learning aviation fueling procedures.

Working Conditions

  • Work performed indoors and outdoors with exposure to weather and active aircraft.
  • Must be able to lift 50 lbs. and perform physical tasks safely.
  • Flexible hours or on-call support may be required based on operational needs.

Benefits Offered:

  • Affordable health care benefits
  • Company 401(k) with match
  • PTO (20 days in first 2 years, 25 days after 2 years, 30 days after 5 years)
  • Company-paid life insurance and AD&D
  • 2-week Sabbatical after 5 years
  • Discounted flight training
  • Employee recognition program

Hillsboro Aero Academy is an Equal Opportunity Employer. This position will remain open until filled.


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