HR Operations Specialist

ABOUT GLOBUS FAMILY OF BRANDS

With 95+ years in travel, the award-winning Globus family of brands - consisting of Globus, Cosmos, and Avalon Waterways - creates vacations that offer travelers culture-rich experiences featuring must-see sights, the stories behind the scenes and countless joy-filled memories in more than 70 countries on six continents across the globe. With equal measures vision and hard work; team collaboration and commitment; adaptability, honesty, and integrity as well as a genuine love for all-things-travel, the Globus family of brands - a leader in international travel - now offers unparalleled, perfectly planned tours; inventive, inspiring cruises and modern, independent vacation packages to millions of travelers.

Travel and/or in-office presence may be required at times. Generous benefit package including travel benefits and retirement.

THE DEPARTMENT

The Human Resources team strives to create a work environment where associates are enthusiastic about their jobs. HR is responsible for the implementation and execution of human resource functions and programs including compensation, performance management, succession planning, employee relations, benefit administration, employment regulations and compliance, recruiting, analysis and delivery of benefits, reception, and facilities maintenance.

THE POSITION

This role supports the HR function by delivering accurate and timely HR analytics, maintaining employee data, and providing operational support to the HR team. The position plays a key role in enabling data-driven decision-making while ensuring smooth execution of core HR processes. The HR Operations Specialist is responsible for the following results:

• Pull, analyze, and compile HR metrics including:
  • Turnover
  • Leave of absence data
  • Cost to fill / time to fill
  • Ownership monthly and quarterly HR dashboards and pulse reports
• Maintain and ensure accuracy of all HRMS data, including:
  • Employee changes (hires, terminations, transfers, promotions)
  • Reporting structures and job data
• Partner with HRBPs to prepare data insights for business reviews
• Identify trends and provide insights to support workforce planning and decision-making
• Conduct anniversary check-ins, analyzing and sharing the data for trends, and recommending changes
• Serve as back-up support to HR Business Partner as needed
• Support audits and compliance reporting requirements
• Assist with process improvement and documentation of HR workflows
• Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks
• Other Human Resource projects as assigned

EDUCATION

The preferred candidate will hold a bachelor's degree in a related field; or three to five years' related experience and/or training; or equivalent combination of education and experience. aPHR, PHR or equivalent HR certification is preferred.

EXPERIENCE PREFERRED

The preferred candidate has noteworthy experience in the following areas:

• 2-5+ years of HR, HR operations, or HR analytics experience
• Strong Excel and data reporting skills (pivot tables, formulas, dashboards)
• Experience with HRIS systems (ADP Workforce Manager)
• Strong attention to detail and data accuracy
• Ability to handle sensitive information with confidentiality
• Strong communication and organizational skills

EOE

While performing this job, it will require: Eight (8) hours or more a day of sitting; walking; standing; bending; answering the telephone; entering data into the computer; retrieving data from the computer or analyzing data from reports.