Hotel House Person

Treasure Island Resort & Casino Minnesota, Welch Permanent

Job Description

Pay Rate: $18.00 an hour with $2.00 an hour additional shift differential on Saturday and Sunday

SUMMARY: To clean and maintain public spaces and stock supplies. Responsible for a high level of guest service as described in your departments guest service standards. May be 16 years of age or older.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Stock linen, supplies and attendant carts
  • Strip beds and remove dirty linen from rooms
  • Assist and responds to guest, front desk and room inspectors requests
  • Vacuum, and remove rubbish / trash
  • Unload and unpack supplies and unload semi-trucks
  • Deliver housekeeping items to guest rooms
  • Assist other staff as needed, including cleaning hotel rooms, deep cleaning project and assisting in laundry.
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification

Preferred:
  • Previous housekeeping or janitorial experience
Skills

Required:
  • Accurate and detail-oriented
  • Highly organized and ability to adapt quickly to changing priorities
  • Good verbal and interpersonal communication skills
Abilities

Required:
  • Ability to work fast and efficiently
  • Ability to follow established dress code policies and practice good personal hygiene
  • Ability to learn appropriate chemical usage and proper equipment usage
  • Ability to interact with guests, coworkers and management in a professional and courteous manner
  • Ability to work independently
  • Ability to communicate effectively using a two-way radio
REQUIRED TRAINING
  • Treasure Island guest service training
  • Bloodborne Pathogens training
  • Any position-related training as determined by department manager
PHYSICAL DEMANDS
  • Must be able to walk and stand for long periods and exert fast-paced mobility for 8+ hours
  • Must have a good sense of balance, and be able to bend and kneel and stoop
  • Must be able to reach and twist routinely
  • Must be able to push, pull and grasp objects routinely
  • Must have the ability to independently lift 25+ pounds routinely
  • Must be able to perform repetitive hand and wrist motions
  • Must have good eye hand coordination
WORKING ENVIRONMENT
  • Work is performed throughout the hotel including exposure to noise, dust, cleaning chemicals and fumes, cigarette fumes and extreme heat; May have to go onto the gaming floor, which has flashing lights, frequent loud noises and cigarette smoke
  • Must be willing to work a flexible schedule including all shifts, weekends and holidays
  • Occasionally overtime may be required
  • Occasionally must deal with angry or hostile individuals

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