Hiring & Onboarding Specialist

Company Overview

CNS Companies is a growing portfolio of specialized businesses united by one purpose: helping companies stay compliant, reduce risk, and grow with confidence. With deep roots in transportation and expanding expertise across industries, we deliver integrated, expert-led services through our five divisions - Compliance Navigation Specialists, CNS Licensing Center, CNS Occupational Medicine, CNS Insurance, and CNS Driver Training Center.

Our reputation is built on personalized service, client-focused solutions, and a culture grounded in professionalism, integrity, and servant leadership. From supporting fleet safety and regulatory compliance to protecting employee health and delivering business-critical training, our teams partner closely with clients to solve complex operational challenges.

If you are passionate about meaningful work, collaborative teams, and making a measurable impact across industries, we invite you to join CNS Companies - a people-first organization where your expertise is valued and your growth is encouraged.

Learn more about CNS Companies:

Position Overview

The Driver Specialist (Hiring & Onboarding Specialist) is responsible for overseeing and managing the Driver Qualification File (DQF) program for CNS clients. This role plays a critical part in ensuring regulatory compliance, supporting client onboarding, and delivering exceptional service to both drivers and customers. The position includes working directly one-on-one with drivers to complete onboarding documentation, ensure accurate paperwork completion, and guide drivers through compliance requirements.

Primary Responsibilities

Manage and maintain the Driver Qualification File (DQF) program

Conduct DQF audits, compile audit findings, and communicate results to Account Managers

Coordinate onboarding for new clients and newly added drivers

Manage DOT drug and alcohol consortium processes

Perform DOT drug and alcohol testing services for clients and drivers

Provide exceptional customer service and ongoing client communication

Ensure compliance with DOT regulations and company standards

Meet one-on-one with drivers to complete onboarding and compliance paperwork

Guide drivers through required documentation and ensure all forms are completed accurately and efficiently

Secondary / Backup Responsibilities

Support the Safety Rating Upgrade team as needed

Assist with providing DQF audit information and reporting support

Participate in client consultations and compliance-related discussions

Qualifications & Core Competencies

To be successful in this role, candidates should demonstrate the following:

Positive, professional, and client-focused attitude

Strong attention to detail and exceptional organizational skills

Ability to effectively multitask and prioritize responsibilities

Proactive, solution-oriented mindset

Strong critical thinking and problem-solving abilities

Proficiency with Microsoft Office applications, including Word and Excel

Experience with QuickBooks for billing is preferred

Excellent verbal and written communication skills

Ability to build strong relationships with clients and team members

General understanding of all CNS service lines to support referrals and cross-functional collaboration

Willingness and ability to develop deep expertise in DOT regulations and compliance standards

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