Description: In this exciting role, you'll have the opportunity to provide exceptional mechanical services to our valued customers at every level. Your mission will be to deliver efficient, thorough service that upholds the highest standards of quality and safety. As part of a collaborative team, you'll play a crucial role in ensuring our customers enjoy a fantastic experience every time they visit us. It's important to remember that all tasks should align with our company's policies, procedures, and industry best practices, and we encourage everyone to work within the scope of their training.Essential FunctionsTroubleshoot and fix issues across all vehicle systems to ensure customer safety and satisfaction.Provide clear repair estimates and effectively communicate the required services to customers.Perform mechanical repairs accurately, following shop procedures at every step.Conduct test drives and use diagnostic tools and specialized equipment to evaluate vehicle systems.Perform thorough inspections to identify potential safety or mechanical problems early.Clearly communicate any additional service needs, including time and cost estimates.Complete repairs and maintenance in compliance with safety standards and manufacturer guidelines.Complete all mandatory training and pursue additional learning opportunities provided by the company.Keep up to date with and follow applicable state and federal regulations.Collaborate with team members to deliver seamless, high-quality service.Maintain a clean, organized, and safe workspace to promote a productive environment.Help manage inventory by stocking supplies efficiently.Keep tools and equipment in excellent working condition.Actively participate in meetings led by the Location Manager.Process all paperwork promptly and accurately.Follow all company rules and procedures carefully and diligently.
Requirements: QualificationsMinimum of 2 years of experience in the HD repair industryValid driver's license with a satisfactory driving recordDemonstrated solid and reliable work historyLeadership mindset with a willingness to lead by exampleStrong communication and interpersonal skillsAbility to work in a fast-paced shop environmentCore CompetenciesTechnical expertise and problem-solvingAlignment and Suspension (Medium Duty)Preventive Maintenance (Medium Duty)Fleet MaintenanceCustomer-focused decision-makingAccountability and reliabilityTeam leadership and collaborationWork Environment & Physical DemandsTire shop environmentRegular standing, walking, bending, and liftingAbility to lift up to 50lbsUse of hand tools, diagnostic equipment, and shop machineryCompensation & BenefitsCompetitive pay commensurate with experienceSign-on bonusComprehensive benefits package, including: Medical, dental, and vision insurance Supplemental Insurance Paid time off and holidays 401 (k) with company matching up to 4% Compensation details: 22-32 Hourly WagePI12a875471b0b-5411
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