Engineering Service Manager

Job Description

Engineering Services Manager

Location: Fort Lauderdale, FL 33332

Compensation Range: $113,000 - $141,000 depending on relevant experience and qualifications

Position Summary

The Engineering Services Manager has technical stewardship of all Company manufacturing processes and equipment; investigate, recommend and deploy new and/or improved manufacturing technologies to improve product quality and/or reduce manufacturing costs. This role requires an entrepreneurial attitude, the ability to operate within a matrix-like organization, the ability to be effective in fast-paced and highly multitasked situations, a target-oriented approach, and being driven to achieve results.

Essential Duties & Responsibilities

• Supports manufacturing continuous improvement activities; provides appropriate tactical support to Manufacturing to maintain the required flow of high-quality product and make necessary modifications to achieve established performance goals.

• Manages manufacturing work instructions, line layout drawings, and procedures through team members for accurate documentation of processes, improvements to operations, and training of operators

• Supports site EHS and Quality activities through executing investigations, developing and implementing corrective/preventive actions, and maintaining lockout/tagout instructions for equipment.

• Manages, either directly or indirectly through subordinates, a variety of projects having to do with the successful deployment/improvement of processing technology into Manufacturing, including coordination with contractors and equipment suppliers.

• Monitors projects' progress and prepares periodic reports for Leadership. Ensures that projects are completed within established quality, time frame and budgetary parameters. Conducts/documents project meetings; communicates status, issues, schedules, risks and risk mitigation strategies. Conducts constructive post-mortem analyses of completed projects.

• Manages Maintenance Teams to support and improve asset availability working closely with the Operational Reliability Team to implement and execute Asset Management Plans

• Develops project budgets; reviews/recommends collected cost estimates and proposes well-thought and justifiable requests for project funding. Plans and manages spending against all approved Request for Assets (RAs) associated with new projects.

• Plans and directs Team activities and establishes project and task priorities; promptly resolves conflicts; drives consensus.

• Drives the development of Staff to become knowledge experts in particular Manufacturing process/technologies to which assigned.

• Confers with Product Design staff to ensure proper alignment between product design the attendant manufacturing processes, focusing on the attainment of required CpK (Process Capability Index) values and on the associated manufacturing cost goals.

• Researches available technologies with the objective of improving product quality, reducing cost or increasing employee safety; develops sensible plans to evaluate, implement and then to audit the efficacy of completed technology improvement projects.

• Develops departmental budget and procedures to ensure departmental efficiency and effectiveness. Reviews and approves monthly Department Expense Reports.

• Sets standards for machine/equipment specifications, designs, buyoff criteria, drawings and other as-required documentation.

• Occasional travel to multiple plant sites with some project responsibilities.

• Performs other duties as required.

Supervisory Responsibilities

• Leads Manufacturing Engineering and Maintenance individual contributors, directly or through subordinates

• Interviews, hires, fires and evaluates department personnel.

• Provides positive and negative feedback to employees verbally and in writing. Documents feedback through Confirmation of Conversations (COC). Conducts or participates in annual performance review for employees.

• Facilitates good working relationships among subordinates.

• Provides guidance and leadership to department personnel to help them effectively plan work, direct team activities and establish priorities. Plans and maintains a continual work schedule for department personnel.

• Ensures department personnel receive appropriate training/coaching to meet and exceed job expectations. Identifies, recruits and develops employees as future leaders, including succession planning.

Knowledge/Skills/Abilities

• Language/Communication Skills

• Excellent verbal, written and presentation communication skills.

• Mathematical Skills

• Proficient in college-level algebra, geometry, trigonometry and statistics.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's Degree in an Engineering discipline required

• Lean Six Sigma certification is a plus

• Ten or more years' experience in supervisory position utilizing a combination of technical and leadership expertise

• Significant experience with machine design (mechanical, hydraulic, pneumatic, dies, PC and PLC technologies) concepts and their practical application in a high volume, high mix manufacturing environment

• Experience with managing expense and capital budgets

• Demonstrated experience in project management

• Familiarity with ergonomics and basic Industrial Engineering concepts (line balancing and process modeling)

• Knowledge and application of structured problem solving methodologies

• Good working knowledge of typical manufacturing processes, including roll forming, die cutting, aluminum and plastic extrusion, injection molding, manual and automated assembly

• Demonstrated knowledge and application of Statistical Process Control (SPC) to monitor critical production variables, analyze variation, and assess process capability using control charts and Cp and Cpk indices.

• Collaborate with Production and Quality teams to identify the root causes of process deviations, implement corrective actions, and reduce defects and waste.

• Practical experience with Lean Manufacturing concepts and their implementation

• Proficient in Microsoft Project, Word, Excel and AutoCAD (Inventor preferred)

• Bilingual (English/Spanish) is a plus

• Ability to travel up to 30% (mostly domestic with some potential for limited International)

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing.
• Frequent use of eye, hand, and finger coordination enabling the use of office machinery.
• Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone.

• Consistent daily attendance required; occasional off-shift support according to business need.

• Occasional work in an uncontrolled climate factory environment.

About MITER Brands

MITER Brands is one of the nation's leading manufacturers of residential windows and doors, serving both the new construction and replacement markets. Founded in 1947, the company brings together a family of industry-leading brands united by a passion for quality, innovation, and a relentless pursuit of excellence. Its portfolio includes MI Windows and Doors, Milgard Windows & Doors, PGT Windows, Western Architectural Openings, Anlin Windows & Doors, and Sunrise Windows & Doors. With manufacturing facilities nationwide, MITER Brands is committed to a people-first culture that delivers exceptional products, outstanding customer experiences, and inspiring opportunities for team members, customers, and communities alike.

Ready to Grow Your Career?

Join a team that values safety, quality, collaboration, and continuous improvement. If you're looking for an opportunity to make an impact and build a rewarding career with a leading manufacturer, we'd love to hear from you.

Apply today to become part of the MITER Brands team.

What We Offer

At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals.

We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance.

Health & Wellness

• Three comprehensive medical plan options
• Prescription drug coverage
• Dental insurance
• Vision insurance
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