Customer Services Representative

THIS ROLE WILL BE ONSITE 5 DAYS PER WEEK IN MANHATTAN. Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a wholesale Customer Service Representative. In this role, you will be responsible for investigating and resolving complex customer inquiries and issues, ensuring that all customers receive exceptional service and support. You will play a crucial role in maintaining our company's reputation for outstanding customer satisfaction by proactively identifying customer needs, analyzing data, and implementing appropriate solutions. The ideal candidate possesses excellent problem-solving skills, attention to detail, and a strong commitment to delivering exceptional customer experiences.