Customer Service Representative

-Serve as a point of contact for customer inquiries, order updates, and product information -Facilitate customer and visitor check-in ensuring a smooth and professional arrival experience -Accurately process purchase orders and invoices -Coordinate inbound and outbound shipments -Track freight, manage shipping delays, and respond to broker and customer inquiries -Proficiency in Microsoft Office (Excel, Word, Outlook, Teams); experience with ERP and EDI systems preferred -Strong attention to detail with the ability to manage multiple priorities -Prior customer service, logistics, or operations experience preferred, especially in a fast-paced environment