Treasure Island Resort & CasinoMinnesota, WelchPermanent
Job Description
Please note: a resume is required for this position
Pay Rate: $15.00 an hour plus commission and tips
SUMMARY: Assist clients in transforming physical appearance, listen to client desire and provide them the most suitable services. Provide services, such as manicures, pedicures, gel and fiber nail services, daily and special occasion make-up, shampooing, scalp treatment, blowouts, and styling hair. Responsible for a high level of guest service as described in your departments guest service standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Analyze guests' hair and features and make appropriate recommendations for beauty treatments, hair styles promoting appropriate hair care products based on need
Shampoo, rinse, condition and dry hair and scalp
Straighten, curl, or style hair as requested
Keep work area clean and sanitize tools and equipment
Update / maintain guest records with beauty services provided and preferences
Provide Makeup consultations and applications including special occasion make-up
Perform a variety Manicure and Pedicure services offered on the Spa Menu
Remove previously applied polish, shape and smooth nails and apply polish
Assess guests' hands and feet and exfoliate, massage, apply treatments
Recommend and promote nail care products based on guests' needs
Complete monthly inventory to keep stock levels up to Par
Recommend and schedule guests future appointments
Provide backup support to Spa Receptionist
Process cash, credit, debit card, and comp transactions for services and retail products
Handle incoming calls, schedule appointments and answer questions regarding the property
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
Current Minnesota cosmetology licensure or capability for Minnesota reciprocity
Demonstrated knowledge of current styles/trends, perform chemical services and design techniques
Skills
Required:
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication skills
Abilities
Required:
Ability to work fast and efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to learn appropriate product and equipment usage
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to enthusiastically and professionally sell spa products and services
Ability to speak in a clear, concise and pleasant voice
REQUIRED TRAINING
Treasure Island guest service training
Must meet all requirements to maintain current Cosmetologist license
Any position-related training as determined by department manager
PHYSICAL DEMANDS
Must be able to walk or stand for long periods throughout the day
Must have a good sense of balance, and be able to bend and kneel and stoop
Must be able to reach and twist routinely
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift up to 25+ pounds occasionally
Must have manual dexterity necessary to manipulate styling tools
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed in the Spa, which includes chemicals, aroma therapy scents and nail products; May require going on the gaming floor, which has flashing lights, frequent loud noises and cigarette smoke
Must be able to work in cramped, tight quarters
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Occasionally overtime may be required
Occasionally must deal with angry or hostile individuals
High volume direct public contact
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