Client Relations Manager

Pacific Associates is a trusted debt consolidation and settlement firm with 27 years of experience helping clients achieve financial freedom. We hold a Triple A (AAA) rating with the Better Business Bureau and pride ourselves on ethical, professional service. We are looking for a motivated Client Relations Manager to join our growing team in Irvine. This is an excellent opportunity for a college student or recent graduate looking to gain real-world professional experience, develop strong negotiation skills, and grow with a stable, established company. Position Overview: This person will be responsible for negotiating debt settlements directly with banks, credit card companies, and lenders on behalf of our clients. This is a client-facing role that requires professionalism, quick thinking, and strong attention to detail. Key Responsibilities: - Contact banks, lenders, and creditors via phone to negotiate favorable debt settlement agreements - Analyze client debt portfolios and develop effective negotiation strategies - Clearly explain settlement options and outcomes to clients - Maintain accurate records of all communications, agreements, and settlements - Follow up on negotiated deals to ensure proper documentation and processing - Build and maintain positive relationships with creditors and clients - Stay current on debt settlement regulations and industry best practices - Provide regular progress updates to clients and internal team members - Handle administrative tasks related to client accounts and settlements What We're Looking For: - Professional phone demeanor and excellent verbal communication skills - Strong math/numerical skills and comfort working with financial figures - Ability to think quickly, problem-solve, and negotiate effectively - Highly detail-oriented and organized - Reliable, motivated, and eager to learn and grow - Previous customer service, sales, or call center experience is a plus but not required - Must be comfortable making outbound calls daily Ideal Candidate: A college student or recent graduate who is ambitious and looking for a long-term growth opportunity in the financial services industry. Compensation & Schedule: - $25 per hour - 35 hours per week to start (Monday-Friday, 9:00 AM - 4:00 PM) - Hours will increase with deal flow and performance (potential for more earnings) - Paid training provided Location: Irvine, CA (In-office position) How to Apply: Please send your resume and a brief note about why you'd be a great fit for this role by clicking the "Reply by Email" button. Or send your resume to We are looking to hire as soon as possible. Serious candidates only. Pacific Associates is an equal opportunity employer.