Career Technician

Job Description Job Description Description: United American Indian Involvement (UAII) is the only Urban Indian Organization in Los Angeles County, proudly serving as a home for American Indian and Alaska Native communities. Through our healthcare facility and culturally centered programs, we provide essential physical, behavioral, and spiritual health services-helping individuals stay connected to their Tribal heritage and traditions.

For over 50 years, UAII has grown to become the largest nonprofit provider of health and human services for American Indians and Alaska Natives in Los Angeles, home to the nation's largest Urban Indian population. Our dedicated team delivers compassionate care that supports daily healing, resilience, and the continued strength of our communities. UAII is committed to uphold Indigenous values in all aspects of our work. It guides our actions, relationships, and responsibilities, ensuring that we serve our communities with integrity, respect, and accountability.

Core Principles

• Respect for Relatives - I will honor the dignity of all people, recognizing that every individual is a relative deserving of respect, compassion, and care.
• Community Responsibility - My work is not only for individual benefit but for the collective well-being of our communities, present and future.
• Cultural Integrity - I will safeguard and uplift Indigenous languages, traditions, and cultural practices, ensuring they remain central to our organizational life.
• Reciprocity - We give back in balance with what we receive, fostering mutual trust and accountability in all relationships.
• Stewardship - I will act as a caretaker of our communities, resources, and environment, mindful of the impact of our decisions on future generations.
• Truth and Transparency - I will communicate honestly and openly, ensuring clarity in our commitments and accountability in our actions

The Career Technician is a grant funded position.

Position Summary

The Career Tech will play a pivotal role in bridging the gap between education and employment by developing and implementing programs that enhance the skills of individuals in our community. Incumbent will provide resources that will serve as a steppingstone in obtaining employment for American Indian/Alaskan Natives. Responsible for a wide range of workforce service activities including administrative and day-to-day delivery of direct services.

Essential Functions

An individual in this role must be able to perform the following functions, with or without reasonable accommodation:

Will maintain a caseload dependent on the programs needs

Eligibility determination, create an Individual Employment Plan of services to clearly define a path to employment with customers

Administer and review comprehensive customer assessments to identify strengths and deficiencies of customers in relation to training, education and employment goals and objectives

Identify customers for whom work experience, classroom training or on-the-job training would be appropriate and guide them to those activities and monitor the progress of these trainees, including job retention counseling, to ensure their successful completion of the activity

Provide ongoing employment and career counseling. Resource referrals to address issues, problems and challenges in the areas of goal setting, problem solving, life management and related skills

Create curriculum and training materials for various technical fields

On a long-term basis establish counseling to participants to further develop their skills and establish a clear career path that leads to employment or self-sufficiency.

Provide one-on-one coaching and support to participants, including resume writing, interview preparation, and job placement assistance

Maintain contact with customers to ensure activities occur within time limits and in accordance with program and funding source requirements

Assist customers in the use of resources and technology for job search activities

Provide professional guidance or facilitate job preparedness workshops on resume development, interview techniques and financial literacy as needed

Outreach to local agencies and businesses to obtain current and accurate information on employment and training opportunities for participants to include training site locations for WEX, OJT or Internships

Build and maintain strong relationships with local employers and partner with local agencies and businesses to identify resources to address and maximize customer employment retention and career development

Maintain contact with the customer and their employer to address possible issues that may affect on-going employment

Conduct customer recruitment and outreach activities

Identify and recruit employers and customers to participate in UAII Workforce Development Job Fair(s)

Process program paperwork and file maintenance in accordance with agency program deadlines and prepare and submit monthly reports

Able to represent the agency and communicates accordingly at identified community, government, and/or business meetings

Keep Workforce Manager well-informed regarding activities, pending issues and potential problems

Must be able to reliably travel between our Los Angeles, Cerritos, and Santa Ana offices, with occasional travel to Palmdale to meet with participants, as required.

Perform other related duties as assigned.

You may perform all elements of this position or identified components, other duties as assigned or required for the purpose of the position or for organizational efficiency and effective client service

Requirements: High School Diploma or GED

One (1) year of experience in case management, workforce, or other related field.

A combination of experience, education, and training may substitute for degree requirements on a year for year basis

Preferred Qualifications (Education & Experience)

Associate's degree in business administration, social services, or other related field.

Three (3) years of experience in case management, workforce, or other related field.

Experience working with the American Indian/Alaskan Native community.

Experience working with nonprofit organizations, community groups, and performance-based government contracts.

Knowledge, Skills, Abilities, and Competencies

Knowledge of workforce development and managing job placement and retention programs

Knowledge of area job market and workforce trends.

Knowledge of job placement skills.

Knowledge of DOL, WIOA, EDD, and DPSS.

Knowledge of Indian Self-Determination and Education Assistance Act (PL93-638).

Knowledge of Title V of the Indian Health Care Improvement Act (PL 94-437).

Knowledge of the Affordable Care Act (PL 111-148).

Strong understanding and sensitivity to American Indian/Alaska Native (AI/AN) cultures and lifestyles and work effectively with AI/AN population.

Effective oral and written communications skills with sensitivity to lifestyles of targeted participants, while maintaining a high level of professionalism.

Skills in operating personal computer using a variety of computer software (Microsoft Office, Adobe, Microsoft Teams, Zoom).

Ability to maintain strict confidentiality of client and personnel information, exercise discretion, and comply with all applicable federal and state privacy laws, as well as UAII policy (HIPAA, HITECH, etc.).

Ability to establish and maintain cooperative working relationships with management, coworkers, and outside contacts.

Ability to keep up with a fast-paced environment.

Ability to anticipate issues and find solutions quickly and effectively.

Ability to learn and apply program/agency operating policies and procedures.

Ability to manage multiple priorities and tasks concurrently and meet deadlines.

Ability to interact with various people on various, and at times, complex issues.

Ability to work independently as well as with teams.

Conditions of Hire

Eligibility to work in the U.S.

Fingerprint clearance and post-offer drug test.

Proof of hepatitis B vaccination and TB screening.

UAII strongly encourages COVID-19 and Influenza vaccinations; in the absence of the recommended vaccinations, employees are advised to wear a mask while on company premises.

Benefits

Medical, Dental, and Vision Coverage

Voluntary Accident, Critical Illness, and Hospital Indemnity Insurance Plans

Company-paid Short-Term & Long-Term Disability

Company-paid Basic Life Insurance and AD&D

HSA, FSA

403(b) Retirement Plan with 4% Employer Match

Employee Assistance Program

Bereavement and Jury Duty Paid Leave

Employee Wellness Program

Paid Vacation - 12 days (first 2 years)

Working Conditions

The work environment characteristics described here represent those employee encounters while performing the primary functions of this job. Normal office conditions exist, and the noise level in the work environment can vary from low to moderate.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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