Business Manager

Job Description Job Description Job description
The Position requires someone who will run and maintain flawless service and operational excellence by leading, developing, and coaching Black Lion Logistics' associates. Leadership qualities, a passion for people, customers, and employees, and outstanding results are the main requirements for the Business Manager position. The ability to enable each team to provide solutions to our customers and achieve Black Lion Logistics' financial goals is an essential skill for a Business Manager.

GENERAL DUTIES AND RESPONSIBILITIES:

Responsible for the day-to-day operation of the business.

Highly involved in implementing the Black Lion Logistics safety and security policies.

Regularly spend time building and inspiring high-performing teams by using available tools.

Active participation in associates' selection, training, development, retention, and performance management.

Responsible for fleet maintenance and daily dispatch.

Monitor the team on VEDR and Geotab daily. Then, coach and teach the team, ensuring they have the tools and information to support company goals and perform their jobs.

Prioritizing and accomplishing multiple leadership tasks within established timeframes by effectively planning and managing workload, delegating work, and supervising, monitoring, and directing Supervisors, Drivers, and Helpers.

Taking ownership of all business controls, including, but not limited to, Standard Operating Procedures, financials, safety, security, scheduling, compliance with state and federal laws, and system management.

Customarily and regularly improve all operational and revenue activities to ensure the company exceeds financial and customer experience.

Work very closely with the FedEx station Manager.

Regularly practice independent judgment, self-management, and adequate decision-making in daily job duties, including Fleet Management, anticipating, and eliminating obstacles for employees to perform their jobs.

Organize the evening shift to ensure a successful start to the next day's work.

ESSENTIAL FUNCTIONS:

• Ability to stand and/or move.
• Consistently maintain attention and concentration for extended periods.
• Ability to read and interpret documents and instructions from customers, vendors, and other team members.
• Ability to consistently communicate effectively with customers, vendors, and other team members.