Benefit Generalist

Conduct routine and complex audits within the Human Capital Management (HCM) system to ensure accurate benefit enrollment and eligibility determinations and provide eligibility information to third-party administrators (TPAs).

Identify and perform non-routine audits through independent analysis of facts and circumstances, exercising sound judgment with minimal supervision.

Ensure systems are properly configured, tested, and validated to support a seamless open enrollment process.

Maintain compliance with federal, state, and local regulations by reviewing and interpreting filing requirements and obligations, including Form 5500 filings, required notices, dependent verification, and beneficiary determinations.

Research and analyze benefit trends, regulatory changes, and emerging technologies related to human resources, benefits administration, and employment law.

Partner with benefit vendors to evaluate current programs, benchmark industry best practices, and identify opportunities for continuous improvement.

Conduct cost-benefit analyses and recommend benefit and compliance solutions that align with organizational objectives.

Develop and distribute team member communications regarding benefit programs, enrollment processes, plan changes, rate updates, and educational resources.

Collaborate with Finance and Human Resources teams to support reporting needs, resolve issues, and provide data analysis.

Investigate and resolve routine and complex benefit inquiries related to 401(k) plans, health and welfare plans, enrollment, eligibility, life events, contribution amounts, and plan changes.

Interpret plan provisions, conduct fact-finding, and provide recommendations regarding employee benefit concerns with minimal supervision.

Administer the company's 401(k) plan, ensuring timely payroll funding and accurate processing.

Manage the preparation, processing, reconciliation, and timely payment of monthly benefit invoices and insurance premiums.

Administer tuition reimbursement and scholarship programs.

Respond to employee inquiries regarding benefits administration, policies, and procedures in a timely and professional manner.

Assist the Benefits Manager with reporting requirements, compliance activities, and special projects.

Perform other duties as assigned.

Associate degree and 2-4 years of Human Resources experience, or an equivalent combination of education and experience required.

Hands-on experience with Workday HRIS configuration, reporting, or module administration preferred.

Strong knowledge of employee benefits practices, administration, and compliance requirements.

Advanced proficiency in Microsoft Office applications, particularly Excel.

Exceptional attention to detail with a strong commitment to accuracy.

Customer-service-oriented mindset with a positive and professional approach to supporting team members.

Strong organizational, time-management, and prioritization skills.

Self-motivated with the ability to work effectively in a fast-paced environment with competing priorities.

Demonstrated experience conducting audits, reconciliations, and data analysis with a focus on quality and accuracy.

Ability to adapt to changing priorities and manage multiple projects with minimal supervision.

Ability to handle sensitive and confidential information with discretion and professionalism.

Strong analytical, critical-thinking, and problem-solving skills, including the ability to interpret complex plan provisions, policies, and procedures.

Excellent verbal and written communication skills.