Job Description
About the Role This isn't a desk-warming supervisory role - it's the nerve center of a 24x7 Azure cloud operations environment. As Shift Supervisor, you own the shift. That means keeping engineers focused, queues moving, incidents resolved, and leadership informed. You're the calm in the storm when systems spike and the driving force behind a high-performing team when things are running smooth. This work will be supported 24x7x365 by a 10 hour schedule using a modified Panama rotation. Under this model, employees work four 10 hour shifts per week and every other weekend, providing extended periods of time off while maintaining required coverage. Shift Hours: Day Shift: 5:30 AM - 4:00 PM Swing Shift: 1:00 PM - 11:30 PM Night Shift: 9:00 PM - 7:30 AM Rotation Details: Week 1 Work Monday-Wednesday Off Thursday-Friday Work Saturday-Monday Week 2 Off Tuesday-Wednesday Work Thursday-Friday Weekend off
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