Automotive Service Advisor Top Tier Pay Plan High Volume Shop

Cincinnati Applicants Only - please make sure to complete questionnaire!

A leading dealership in the Cincinnati area is looking for an experienced Automotive Service Advisor / Writer to start immediately. We are looking for people who work hard and are interested in an exciting career with long term potential not just a job. Enjoy working in our state-of-the-art Service Department!

We have been operating since 1938 and believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success.

We offer:

• Competitive pay plan
• $70,000 - $80,000+ Opportunity!
• 1,000+ Service Repair Orders per Month
• Full-time position
• 5-day work week, every 3rd Saturday
• Medical and Dental Insurance Available
• 401(k) retirement plan
• Paid Vacation
• Career advancement opportunities
• State-of-the-art facility
• A friendly, professional work environment with the best training in the industry.
  
  

Responsibilities - Service Advisor:

• Write service repair orders and ensure that customers receive prompt, courteous service
• Advise customers on necessary/suggested services and costs; including special promotions
• Answer technical questions about vehicle problems, warranties, service and repairs
• Assist in ordering parts and tools as necessary
• Oversee administration of warranty claims
• Follow the status of a customer's vehicle from service bay entry through completion of work
• Keep customers informed of any changes that occur
• Upon completion of work, review work order with customer
• Provide a completely satisfied customer experience
• Schedule appointments for service/maintenance/recall work
  
  

Qualifications/Requirements - Service Advisor:

• At least 1 year's Automotive Service Advisor and/or dealership experience required
• Fantastic customer service and communication skills
• Friendly personality
• Time-management skills
• Professional, well-groomed personal appearance and a positive attitude
• Team-oriented and self-motivated
• Able to work with little to no supervision
• Strong computer skills
• Good multitasking and organizational skills
• Clean driving record and valid driver's license
• High school diploma or equivalent
• Resume must be uploaded, and online assessment completed for immediate consideration.
• Applicants must pass pre-employment testing to include background checks and MVR.
  
  

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.