Automotive Service Advisor

Bill Collins Ford Lincoln Kentucky, Louisville Permanent

Job Description



4220 Bardstown Road, Louisville, KY 40218

AUTOMOTIVE SERVICE ADVISOR

$100,000 Plus Opportunity!

We Will Train the Right Candidate!

No Experience Required, Sales Experience a Plus!

Get Paid What You Are Worth!
Opportunity to Earn 6 Figures!

Base Pay Plus Performance-Based Bonuses!


Bill Collins Ford Lincoln is the Go-To spot for Shepherdsville, Mount Washington, Taylorsville, and Cox's Creek drivers seeking a new or used vehicle. Customer satisfaction is our business! We believe that culture makes a difference and we focus on building relationships with our employees, our customers, and our community.

Do you currently work at Valvoline, Pep Boys, Ken Towery, Tire Discounters, Meineke, or Penzoil, we are looking for you!


What we offer:

  • Base Pay plus Performance Based Bonuses
  • Top Pay for Experienced Advisors
  • $100,000 plus opportunity!
  • Get paid what you are worth
  • Opportunity to earn 6 figures!
  • Health, Dental, and Vision benefits
  • Full-time position
  • Commitment to continually grow our personnel in their respective roles
  • 401(k) retirement plan
  • Paid Vacation!
  • Rewarding, professional, and respectful work environment

Responsibilities - Service Advisor:

  • Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous service
  • Advise customers on necessary/suggested services and costs; including special promotions
  • Answer technical questions about vehicle problems, warranties, service, and repairs
  • Oversee administration of warranty claims
  • Follow the status of a customer's vehicle from service bay entry through completion of work
  • Keep customers informed of any changes that occur
  • Upon completion of work, review the work order with the customer
  • Provide a completely satisfied customer experience
  • Schedule appointments for service/maintenance/recall work

Qualifications and Requirements - Service Advisor:

  • No experience required, sales experience a plus!
  • Fantastic customer service and communication skills
  • Friendly personality
  • Time-management skills
  • Professional, well-groomed personal appearance and a positive attitude
  • Team-oriented and self-motivated
  • Able to work with little to no supervision
  • Strong computer skills
  • Good multitasking and organizational skills
  • Clean driving record and valid driver's license
  • High school diploma or equivalent
  • Applicants must pass pre-employment testing to include background checks and MVR

We are an Equal Opportunity Employer and prohibit discrimination/harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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