Assistant to Supervisor

Job Title: Assistant to Supervisor
Job Location: Miami-USA-33142
Work Location Type: On-Site

Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation's leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job - it's an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America's first, foremost, and finest and take your career to new heights.

Role Purpose Statement:

The job incumbent assists the Supervisor in managing the shift, an area and/or a department within the Customer Service Center (CSC). Also monitors and engages employee safety within the CSC

• Assists Supervise daily area / department activities in the CSC
• Conduct daily work group meetings
• Assist with the scheduling and control of employees to meet labour productivity and overtime targets
• Ensure compliance with all government regulatory agencies standards (example: Food and Drug Administration (FDA), United Stated Department of Agriculture (USDA), Occupational Safety and Health Administration (OSHA), Environmental Protection Administration (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP) , etc.)
• Document and follow up on all department processes

• Ensure that the area of responsibility is properly organized, staffed and directed
• Guide and motivate employees
• Participates in coaching and performance discussions with Supervisor

• A successful record of performance which demonstrates leadership and initiative, and the ability to be a change agent
• Strong interpersonal skills
• Ability to problem-solve and act as a coach/consultant for employee issues.
• Ability to lead through teamwork and team building
• Computer literate

LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.