Account Managers

REMOTE ACCOUNT MANAGER

Legacy Logistics

Department: Client Success & Business Development
Location: 100% Remote
Reports To: Leadership Team
Compensation: Hourly + Commission
90-Day Probationary Period: Commission Only

POSITION SUMMARY

Legacy Logistics is seeking a professional, motivated, and relationship-driven Remote Account Manager to manage client relationships while helping grow our customer base.

The Account Manager will serve as a trusted point of contact for Legacy Logistics clients, ensuring they receive exceptional service while identifying opportunities to strengthen and expand each relationship.

This position combines client relationship management, business development, sales, and account growth.

KEY RESPONSIBILITIES

Build and maintain strong relationships with business owners and decision-makers
Develop new business opportunities and acquire qualified clients
Manage assigned client accounts from onboarding through ongoing service
Serve as a primary point of contact for assigned clients
Understand each client's business, products, and fulfillment needs
Coordinate client requests with Legacy Logistics' operations team
Identify opportunities for account growth and additional services
Monitor client satisfaction and address concerns proactively
Maintain accurate client records, activities, and follow-ups in Zoho CRM
Support client retention, renewals, and long-term relationships
Meet established sales, activity, and client-retention goals
Represent Legacy Logistics professionally in every client interaction

QUALIFICATIONS

Strong communication and interpersonal skills
Professional and confident presence
Highly organized and detail-oriented
Self-motivated and accountable
Comfortable with sales and prospecting
Strong relationship-building skills
Able to work independently in a remote environment
Comfortable learning CRM and business technology
Previous experience in sales, account management, customer success, logistics, fulfillment, or e-commerce is preferred

THE IDEAL CANDIDATE

You are someone who takes ownership.

You don't wait for clients to chase you. You communicate proactively, solve problems, follow through on commitments, and look for ways to create additional value.

You're competitive, professional, coachable, and motivated by results.

At Legacy Logistics, Account Managers don't simply manage accounts they build relationships, generate business, and help our clients succeed.