2ND SHIFT SERVER

Ihop Kansas, Oakley Permanent

Job Description

Job DescriptionJob Description

Our restaurant is looking for a waiter/waitress with remarkable hard skills and engaging people skills.
To help our restaurant provide a pleasurable dining experience, a good waiter/waitress should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable. A suitable candidate for the job should also be a problem-solver and a team player.

Greeting, seating, and escorting guests.
Providing menu recommendations and additional information.
Upselling additional products when appropriate.
Handle guest complaints in a timely manner and inquire about the quality of the dining experience.
Taking orders using software, order slips, or by memorization.
Communicating order details to the kitchen staff.
Delivering food and beverages in a timely fashion.
Delivering checks and collecting bill payments.
Cleaning and maintaining the appearance of tables and tableware.
Providing exceptional customer experience.

Must have great customer service skills.
Must showcase teamwork and communication skills.
Must be able to handle money transactions responsibly.
Must be able to multitask and act quickly.
Must be flexible and ready to work in shifts.

Holidays & Weekends are mandatory

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