The Chief Marketing Officer for Crate & Barrel and Crate and Kids will be the force behind the most customer-centric brand and shopping experience in specialty retail. This is a chance to build not just brands, but inspiring legacies and best-in-class marketing products that will embed Crate & Barrel's consideration and appeal deep within the hearts and minds of customers, creating "WOW" moments every single day. They will be a galvanizing leader and dedicated coach who creates high performing teams delivering with accountability, speed, and quality. <ul><li><b>This role is located in our Northbrook, IL Corporate Office</b></li></ul><p><b> </b></p><p><b>A Day in the Life of a Chief Marketing Officer for Crate & Barrel & Crate & Kids </b></p><ul><li>Define and Drive Brand Strategy: Custodian of the brand positioning and experience, charting its direction and ensuring its tenets are a living, breathing expression of the overall company vision, dynamically adjusting to market conditions</li><li>Forge an Elite Marketing Organization: Build, mentor, and inspire a world-class team, uniting leaders across Brand and Creative, Performance Marketing, and Owned Channels</li><li>Lead with Data-Driven Acquisition: Spearhead a deeply analytical, high-performing team focused on cost effective customer acquisition and relentless optimization of spend to maximize growth</li><li>Amplify Our Voice: Establish a profoundly effective communications function that powerfully engages and aligns a broad range of critical stakeholders, including investors, team members, media, policymakers, and the broader business community</li><li>Reimagine Go-To-Market: Architect a scalable and seamless Go-To-Market process, harmonizing strategic inputs with marketing priorities to deliver exceptional customer experiences that simultaneously maximize company revenue and profitability</li><li>Champion the Customer: Maintain an unwavering, rigorous focus on the customer, translating key insights into actionable strategies and communicating them compellingly to internal stakeholders to ensure every customer need is anticipated and met</li><li>Elevate the Marketing Ecosystem: Relentlessly drive continuous improvement and partnerships/collaborations and experiences that consistently and continuously delight our customers</li><li>Pioneer Innovation: Establish groundbreaking methodologies including leveraging of AI across budgeting, reporting, idea generation, and research</li><li>Drive Cross-Functional Excellence: As a member of the Crate Executive Team, the CMO will be expected to collaborate seamlessly and closely with cross-functional leaders and the Brand President to power the business</li><li>Act as Fiscal Steward and Strategist: Responsible for significant financial investments, building contingency plans, and rigorously evaluating results to ensure maximum return on investment</li></ul><p></p><p><b>What you'll bring to the table </b></p><ul><li>Strategic thinker with the ability to build without heavy agency reliance</li><li>Experience leading Performance Marketing as well as Owned Channels including Email, SMS, Public Relations and Channel Marketing</li><li>Strong understanding of the Digital landscape including SEO, SEM, Meta, Pinterest, TikTok, and tools like Google Analytics, Google Adwords, HubSpot, WebTrends, as well as marketing tech stack knowledge</li><li>Demonstrated ability in building awareness and trial through owned and earned media channels</li><li>Strength in generating marketing ideas with a willingness to experiment in a measurable way</li><li>Exceptional analytical, problem solving and organizational skills, and an insatiable drive to make things better</li><li>Stellar program management and organizational skills; ability to prioritize and manage multiple projects under strict timelines, as well as the ability to work well and deliver results in a demanding, dynamic environment</li><li>Superior interpersonal skills; ability to build and maintain healthy, high-functioning Executive relationships</li><li>Proficiency in translating, championing, and presenting marketing strategies and initiatives to audiences at all levels in the organization</li><li>Strong budget & financial skills with focus on accuracy, accountability and simplicity</li><li>Courageous, confident, humble leader who motivates & inspires, persuades & aligns, recruits & coaches</li></ul><p></p><p><b>We'd love to hear from you if you have </b></p><ul><li>15+ years of broad marketing experience encompassing both brand management and marketing communications</li><li>Experience in small to mid-sized entrepreneurial companies or start-ups is preferred</li><li>Experience leading brand management, marketing communications, and insights; and directing product development/innovation teams </li></ul><img src="https://www.jobg8.com/Tracking.aspx?0ahZeUUznsoNomKzbcZ1xUBp%2bnRWdZoBv" width="0" height="0" />